Mebius Voice of Customer
DOCS4/5
MV5.3#26of 29
outWeb
Ranked in Voice of Customer Software
About
Mebius Voice of Customer is ranked #26 of 29 in voice of customer software on Inferse. It runs on Web.
Compared on voice of customer software
- Free plan
- Novoiceofcustomer.it
- Feedback sources
- Online reviews, in-store QR feedback, and staff feedbackvoiceofcustomer.it
- Sentiment analysis
- Yesvoiceofcustomer.it
Facts
- Product
- Voice of Customer combines online reviews, in-store feedback, and staff feedback in a customer experience analytics platform.voiceofcustomer.it · 8 Oct 2026
- Review analysis
- The platform analyzes reviews from Google, Trustpilot, Tripadvisor, vertical platforms, and social media, with automatic translation and topic clustering.voiceofcustomer.it · 8 Oct 2026
- Sentiment
- Its natural language processing algorithms analyze sentiment and emotions in customer feedback.voiceofcustomer.it · 8 Oct 2026
- In-store surveys
- The QR feedback module offers store-specific branded QR codes and mobile-optimized contextual micro-surveys.voiceofcustomer.it · 8 Oct 2026
- NPS and alerts
- The QR feedback module uses NPS categories and can send configurable alerts on critical responses.voiceofcustomer.it · 8 Oct 2026
- Prioritization
- Performance Indexing combines issue impact on ratings with review frequency in a prioritization matrix.voiceofcustomer.it · 8 Oct 2026
- Dashboards
- The platform offers customizable dashboards and automated reports for sharing data across an organization.voiceofcustomer.it · 8 Oct 2026
- Predictive analysis
- The platform says it identifies early warnings and emerging trends before they spread.voiceofcustomer.it · 8 Oct 2026
- Integrations
- The site lists Google, Trustpilot, Tripadvisor, Trovaprezzi, Facebook, App Store, and Google Play as connected sources.voiceofcustomer.it · 8 Oct 2026
- Staff feedback
- Voice of Store collects structured feedback from staff who work at the point of sale.voiceofcustomer.it · 8 Oct 2026
- Sectors
- The maker describes the platform for retail, food service, automotive, pharmacy, and grocery businesses.voiceofcustomer.it · 8 Oct 2026
- Security and quality
- The company’s About page states that its quality is ISO 9001 certified.voiceofcustomer.it · 8 Oct 2026
- Support and sales
- The maker invites prospective customers to request a tailored demo and lists [email protected] and +39 02 4507 1108 for contact.voiceofcustomer.it · 8 Oct 2026
- Free benchmark
- The maker offers a free, no-commitment benchmark on request, while continuous monitoring and retailer-level breakdown are described as part of the product.voiceofcustomer.it · 8 Oct 2026
- Company
- Voice of Customer was created within Mebius srl, which the maker identifies as a mystery shopping company.voiceofcustomer.it · 8 Oct 2026
Company
- Headquarters
- Rome, Italyvoiceofcustomer.it · 28 Sept 2026
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Where it ranks on Inferse
Sources
- voiceofcustomer.it/en/· checked 8 Oct 2026
- voiceofcustomer.it/en/in-store-feedback-via-qr-code.html· checked 8 Oct 2026
- voiceofcustomer.it/en/about-us.html· checked 8 Oct 2026
- voiceofcustomer.it/en/contact.html· checked 8 Oct 2026
- voiceofcustomer.it/en/benchmark.html· checked 8 Oct 2026
- voiceofcustomer.it/funzionalita.html· checked 8 Oct 2026