Best Open Alternatives in 2026
Updated
20 platforms from customer service automation software ranked against Open on the same published basis.
- 1Open vs Gupshup
- 2Open vs Kore.ai
- 3Open vs Zowie
- 4Open vs Ada
- 5Open vs boost.ai
- 6Open vs Cognigy
- 7Open vs Maven AGI
- 8Open vs Quiq RCS
- 9Open vs Forethought Solve
- 10Open vs Salesforce Service Cloud
- 11Open vs Teneo
- 12Open vs Pylon
- 13Open vs Webex App
- 14Open vs Hey Support
- 15Open vs Yellow.ai
- 16Open vs Capacity
- 17Open vs Luran
- 18Open vs Sierra
- 19Open vs LivePerson Copilot
- 21Open vs Atender
Open alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Gupshup | 7.3 | Free plan | Free | API, Web |
| 2 | Kore.ai | 6.9 | No | — | API, self-hosted, Web |
| 3 | Zowie | 6.9 | No | — | Android, API, iOS, self-hosted, Web |
| 4 | Ada | 6.8 | No | — | Android, API, iOS, Web |
| 5 | boost.ai | 6.8 | No | — | API, Web |
| 6 | Cognigy | 6.8 | No | — | API, self-hosted, Web |
| 7 | Maven AGI | 6.8 | No | — | API, Web |
| 8 | Quiq RCS | 6.8 | No | — | API, Web |
| 9 | Forethought Solve | 6.7 | No | — | API, Web |
| 10 | Salesforce Service Cloud | 6.7 | No | $25/mo | API |
| 11 | Teneo | 6.7 | No | — | API, self-hosted, Web |
| 12 | Pylon | 6.5 | No | — | API |
| 13 | Webex App | 6.0 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 14 | Hey Support | 5.8 | Free plan | $19/mo | Web |
| 15 | Yellow.ai | 5.8 | Free plan | Free | Web, iOS, Android |
| 16 | Capacity | 5.2 | No | — | — |
| 17 | Luran | 5.2 | No | — | Web |
| 18 | Sierra | 5.2 | No | — | Web |
| 19 | LivePerson Copilot | 5.1 | No | — | Web |
| 21 | Atender | 5.0 | No | — | iOS, Web |
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Questions about Open alternatives
What is the best alternative to Open?
Gupshup, number 1 in customer service automation software with a score of 7.3 out of 10. The others here: Kore.ai, Zowie, Ada and 16 more.
What is the best free alternative to Open?
Gupshup is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.