Forethought Solve

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Output—per 1M tokens

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About

Forethought Solve is ranked #2 of 55 in AI customer service agents on Inferse. It runs on API, Web. There is no free plan.

Compared on AI customer service agents

Free plan: Noforethought.ai

Facts

Purpose: Solve is an omnichannel agentic AI agent designed to resolve customer inquiries from first contact through resolution.forethought.ai · 3 Oct 2026
Workflows: Autoflows create workflows from natural language without manual decision trees.forethought.ai · 3 Oct 2026
Actions: Custom Actions connect API endpoints so the AI can take actions such as processing refunds or updating accounts during a conversation.forethought.ai · 3 Oct 2026
Channels: Solve supports customer support across chat, email, voice, SMS, Slack, mobile, and API.forethought.ai · 3 Oct 2026
Handoffs: Solve can transfer inquiries to human agents in real time with full context.forethought.ai · 3 Oct 2026
Analytics: Its analytics dashboard tracks CSAT, deflection rates, and speed, and suggests improvements to underperforming workflows.forethought.ai · 3 Oct 2026
Integrations: Forethought lists more than 70 helpdesk, knowledge source, and other connectors, including Salesforce, Zendesk, Intercom, and Confluence.forethought.ai · 3 Oct 2026
Pricing model: Pricing combines platform access fees and outcome-based pricing, and additional usage charges may apply when purchased usage limits are exceeded.forethought.ai · 3 Oct 2026
Trial: Forethought says it offers a Proof of Value with the customer’s data instead of a traditional free trial.forethought.ai · 3 Oct 2026
Security: Forethought states it is compliant with ISO 27001 and certified for SOC 2, and that data is encrypted at rest and protected by TLS in transit.forethought.ai · 3 Oct 2026
Data handling: Forethought says it redacts sensitive data during ingestion and securely deletes the original data within 24 hours, while noting redaction is best effort.forethought.ai · 3 Oct 2026
FedRAMP: Forethought states it is not currently FedRAMP certified.forethought.ai · 3 Oct 2026
Support: Forethought directs customers to [email protected] or their sales executive or customer success manager for help with security questions.forethought.ai · 3 Oct 2026
Audience: The product is presented for support and customer experience teams seeking to scale customer service and handle routine and complex inquiries.forethought.ai · 3 Oct 2026