Best ServiceNow Event Management Alternatives in 2026
Updated
20 platforms from case management software ranked against ServiceNow Event Management on the same published basis.
- 1ServiceNow Event Management vs NICE Actimize
- 2ServiceNow Event Management vs Unit21
- 3ServiceNow Event Management vs Collaborate
- 4ServiceNow Event Management vs Civica Complaints Management
- 5ServiceNow Event Management vs Neocase HR Case Management
- 6ServiceNow Event Management vs HR Acuity
- 7ServiceNow Event Management vs Casebook
- 8ServiceNow Event Management vs DFIR-IRIS
- 9ServiceNow Event Management vs Marble Case Manager
- 10ServiceNow Event Management vs FAMCare
- 11ServiceNow Event Management vs Workpro HR
- 12ServiceNow Event Management vs CharityTracker
- 13ServiceNow Event Management vs Primero
- 14ServiceNow Event Management vs SpeakUp Report
- 15ServiceNow Event Management vs Lucinity Platform
- 16ServiceNow Event Management vs DFIRe
- 17ServiceNow Event Management vs Optimy
- 18ServiceNow Event Management vs Sodales Employee Relations
- 19ServiceNow Event Management vs MetricStream
- 20ServiceNow Event Management vs Objective RegWorks
ServiceNow Event Management alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | NICE Actimize | 8.3 | No | — | API, Web |
| 2 | Unit21 | 8.2 | No | — | API, Web |
| 3 | Collaborate | 8.2 | No | — | Android, API, iOS, Web |
| 4 | Civica Complaints Management | 8.1 | No | — | Android, API, iOS, Web |
| 5 | Neocase HR Case Management | 8.0 | No | — | Android, API, iOS, Web |
| 6 | HR Acuity | 8.0 | No | $625/mo | API, Web |
| 7 | Casebook | 8.0 | No | $29/mo | Android, API, iOS, Mac, Web, Windows |
| 8 | DFIR-IRIS | 8.0 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 9 | Marble Case Manager | 8.0 | Free plan | Free | API, self-hosted, Web |
| 10 | FAMCare | 7.9 | No | — | Android, API, iOS, self-hosted, Web |
| 11 | Workpro HR | 7.9 | No | — | API, self-hosted, Web |
| 12 | CharityTracker | 7.9 | No | $18/mo | API, Web |
| 13 | Primero | 7.9 | Free plan | $687.50/mo | Android, API, iOS, self-hosted, Web |
| 14 | SpeakUp Report | 7.8 | No | — | Android, API, iOS, Web |
| 15 | Lucinity Platform | 7.8 | No | — | API, Web |
| 16 | DFIRe | 7.8 | Free plan | — | API, Linux, self-hosted, Web |
| 17 | Optimy | 7.7 | No | — | API, Web |
| 18 | Sodales Employee Relations | 7.7 | No | — | Android, API, iOS, Web |
| 19 | MetricStream | 7.5 | No | — | API, Web |
| 20 | Objective RegWorks | 7.4 | No | — | API, Web, Windows |
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Questions about ServiceNow Event Management alternatives
What is the best alternative to ServiceNow Event Management?
NICE Actimize, number 1 in case management software with a score of 8.3 out of 10. The others here: Unit21, Collaborate, Civica Complaints Management and 16 more.
What is the best free alternative to ServiceNow Event Management?
DFIR-IRIS is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.