Best Softdial Contact Center Alternatives in 2026
Updated
20 platforms from call center software ranked against Softdial Contact Center on the same published basis.
- 1Softdial Contact Center vs Amazon Connect
- 2Softdial Contact Center vs RingCentral RingCX
- 3Softdial Contact Center vs 8x8 Contact Center
- 4Softdial Contact Center vs Avaya Experience Platform
- 5Softdial Contact Center vs Twilio Flex
- 6Softdial Contact Center vs Dialpad Support
- 7Softdial Contact Center vs Exotel Contact Center
- 8Softdial Contact Center vs C-Zentrix Contact Center
- 9Softdial Contact Center vs Dollu CCaaS
- 10Softdial Contact Center vs Daktela Contact Center
- 11Softdial Contact Center vs UJET
- 12Softdial Contact Center vs Odigo
- 13Softdial Contact Center vs Comm100 Contact Center
- 14Softdial Contact Center vs CallHub
- 15Softdial Contact Center vs MyOperator
- 16Softdial Contact Center vs eGain Conversation Hub
- 17Softdial Contact Center vs Dixa
- 18Softdial Contact Center vs Nectar Desk CTI
- 19Softdial Contact Center vs 3CLogic
- 20Softdial Contact Center vs VCC Live
Softdial Contact Center alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Amazon Connect | 8.4 | No | — | Android, API, iOS, Web |
| 2 | RingCentral RingCX | 8.2 | No | $65/mo | API, Mac, Web, Windows |
| 3 | 8x8 Contact Center | 8.2 | No | — | Android, API, iOS, Mac, Web, Windows |
| 4 | Avaya Experience Platform | 8.2 | No | $48/mo | API, self-hosted, Web |
| 5 | Twilio Flex | 8.0 | No | $1/mo | API, self-hosted, Web |
| 6 | Dialpad Support | 8.0 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 7 | Exotel Contact Center | 7.8 | No | $70/mo | API, Linux, Mac, Web, Windows |
| 8 | C-Zentrix Contact Center | 7.8 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 9 | Dollu CCaaS | 7.7 | No | — | API, Web |
| 10 | Daktela Contact Center | 7.7 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 11 | UJET | 7.6 | No | $65/mo | Android, API, iOS, Web |
| 12 | Odigo | 7.6 | No | €40/mo | Android, API, iOS, Web |
| 13 | Comm100 Contact Center | 7.6 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 14 | CallHub | 7.5 | Free plan | $0.05/mo | Android, API, iOS, Mac, Web, Windows |
| 15 | MyOperator | 7.4 | No | ₹5,000/mo | Android, API, iOS, Web |
| 16 | eGain Conversation Hub | 7.4 | No | — | API, Web |
| 17 | Dixa | 7.3 | No | €89/mo | API |
| 18 | Nectar Desk CTI | 7.3 | No | $50/mo | API, Browser, Web |
| 19 | 3CLogic | 7.3 | No | — | API, Web |
| 20 | VCC Live | 7.3 | No | $50/mo | Android, API, Web, Windows |
The sponsored alternative slot on this page is labelled Sponsored.
Questions about Softdial Contact Center alternatives
What is the best alternative to Softdial Contact Center?
Amazon Connect, number 1 in call center software with a score of 8.4 out of 10. The others here: RingCentral RingCX, 8x8 Contact Center, Avaya Experience Platform and 16 more.
What is the best free alternative to Softdial Contact Center?
C-Zentrix Contact Center is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.