8x8 Contact Center vs Odigo

8x8 Contact Center

8.2 #3 in Call Center Software

About 8x8 Contact Center

Odigo

7.6 #13 in Call Center Software

About Odigo
8x8 Contact CenterOdigo
Free planNo
Free trialYes
Paid from€40/mo
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, api, iOS, Web
Free planNoNo
Inbound callingYes
Outbound dialerYesYes
IVR builderYes
Digital channel scopeomnichannel
Workforce managementYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants
Max participants10,000 participants
Meeting recordingYes
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube
IVRYes
Deploymentcloud
Channel coverageomnichannel
Call recordingYes
Supervisor toolsYes

Listed together in Best Call Center SoftwareBest Contact Center SoftwareBest Omnichannel Contact Center Software