C-Zentrix Contact Center vs Exotel Contact Center

C-Zentrix Contact Center

7.8 #9 in Call Center Software

About C-Zentrix Contact Center

Exotel Contact Center

7.8 #8 in Call Center Software

About Exotel Contact Center
C-Zentrix Contact CenterExotel Contact Center
Free planYesNo
Free trialYesYes
Paid fromFree$70/mo
PlatformsAndroid, api, iOS, self-hosted, Webapi, Linux, macOS, Web, Windows
Free planNoNo
Inbound callingYesYes
Outbound dialerYesYes
IVR builderYesYes
Digital channel scopeomnichannelomnichannel
Workforce managementYes
IVRYes
Deploymenthybrid
Channel coverageomnichannel
Call recordingYes
Supervisor toolsYes
Outbound callingYes
Phone number supportYes
SIP supportYes

Listed together in Best Call Center Software