Comm100 Contact Center vs Medal Social Inbox
| Comm100 Contact Center | Medal Social Inbox | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | |
| Paid from | $27/mo | $129/mo |
| Platforms | Android, api, iOS, macOS, self-hosted, Web, Windows | Android, iOS, Web |
| Free plan | No | No |
| Outbound dialer | Yes | |
| IVR | Yes | |
| Channel coverage | omnichannel | |
| Call recording | Yes | |
| Supervisor tools | Yes | |
| Social accounts | 13 | |
| Unified social inbox | Yes | |
| Comment management | Yes | |
| Reply automation | Yes | |
| Team assignment | Yes | |
| Mobile app | Yes |
Listed together in Best Social Media Customer Service Software