Hornbill Service Manager vs iTop
| Hornbill Service Manager | iTop | |
|---|---|---|
| Free plan | Yes | |
| Paid from | Free | |
| Platforms | Web | api, Linux, macOS, self-hosted, Web, Windows |
| Free plan | Yes | Yes |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | Yes |
| Knowledge base | Yes | Yes |
| Asset management | Yes | Yes |
| Deployment | cloud | |
| Approval workflows | Yes | |
| SLA management | Yes | |
| Single sign-on | Yes |
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