LiveAgent

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

LiveAgent is ranked #6 of 101 in help desk software on Inferse, made by LiveAgent (Bratislava, Slovakia). It runs on API. There is no free plan. A free trial is offered. Paid plans start at $15/mo.

Compared on help desk software

Free plan: Yesliveagent.com
Customer portal: Yesliveagent.com

Facts

Free plan: Yescdn.liveagent.com · 20 Sept 2026
Paid from: 15cdn.liveagent.com · 20 Sept 2026
Shared inbox: Yescdn.liveagent.com · 20 Sept 2026
SLA management: Yescdn.liveagent.com · 20 Sept 2026
Help center: Yescdn.liveagent.com · 20 Sept 2026
Ticket automation: Yescdn.liveagent.com · 20 Sept 2026
Customer portal: Yescdn.liveagent.com · 20 Sept 2026
API access: Yescdn.liveagent.com · 20 Sept 2026
Starting price: Pricing starts at $15 per agent/month when billed annually.liveagent.com · 28 Sept 2026
Billing options: Plans can be billed annually or monthly, with annual pricing calculated by agent count.cdn.liveagent.com · 28 Sept 2026
Free trial: A 30-day free trial is available without requiring a credit card.liveagent.com · 28 Sept 2026
Free plan status: The page describes a free trial but does not state a permanent free plan.cdn.liveagent.com · 28 Sept 2026
Trial commitment: The trial can be tested before committing to a paid plan.liveagent.com · 28 Sept 2026
Cancellation policy: Plans can be upgraded, downgraded, or canceled anytime with no contracts or setup fees.liveagent.com · 28 Sept 2026
Supported channels: It supports email, live chat, phone, social media, WhatsApp, Viber, and a knowledge base.liveagent.com · 28 Sept 2026
Unified inbox: Multiple communication channels are unified in one dashboard or inbox.liveagent.com · 28 Sept 2026
Integration count: The platform lists more than 200 integrations.liveagent.com · 28 Sept 2026
AI chatbot: The AI chatbot provides 24/7 support in more than 100 languages.liveagent.com · 28 Sept 2026
Conversation automation: Built-in AI can automate up to 75% of conversations.liveagent.com · 28 Sept 2026
Support availability: LiveAgent advertises 24/7 customer service and contact availability.liveagent.com · 28 Sept 2026
Team productivity: The help desk claims to increase support team productivity by up to 20%.liveagent.com · 28 Sept 2026
Ticket resolution: Smart ticketing claims to resolve up to 28% more requests on first contact.liveagent.com · 28 Sept 2026
Workload reduction: The knowledge base claims to reduce support workload by up to 30%.liveagent.com · 28 Sept 2026
Company ownership: The footer identifies Quality Unit, LLC as the company.liveagent.com · 28 Sept 2026
Compliance reference: The page footer links to GDPR and a security policy.liveagent.com · 28 Sept 2026