Best Pylon Alternatives in 2026

20 platforms from help desk software ranked against Pylon on the same published basis.

  1. 1Pylon vs Chatwoot
  2. 2Pylon vs Freshdesk
  3. 3Pylon vs Zoho Desk
  4. 4Pylon vs Help Scout
  5. 5Pylon vs Vtiger Help Desk
  6. 6Pylon vs Odoo Helpdesk
  7. 7Pylon vs LiveAgent
  8. 8Pylon vs Desk365
  9. 9Pylon vs FreeScout
  10. 10Pylon vs ManageEngine SupportCenter Plus
  11. 11Pylon vs Salesforce Service Cloud
  12. 12Pylon vs Vivantio
  13. 13Pylon vs ProProfs Help Desk
  14. 14Pylon vs Teamwork Desk
  15. 15Pylon vs Zammad
  16. 16Pylon vs Creatio Service
  17. 17Pylon vs Front
  18. 18Pylon vs HappyFox Help Desk
  19. 19Pylon vs UVdesk
  20. 20Pylon vs Deskpro

Pylon alternatives compared

#PlatformScoreFree planFromRuns on
1Chatwoot9.4Free plan$19/moAndroid, API, iOS, Linux, self-hosted, Web
2Freshdesk8.9Free plan$19/moAPI
3Zoho Desk8.8Free plan₹420/moAPI
4Help Scout8.8Free plan$25/moAPI
5Vtiger Help Desk8.8Free plan$12/moAndroid, API, iOS
6Odoo Helpdesk8.6Free plan—API
7LiveAgent8.4No$15/moAPI
8Desk3658.4Free plan$12/moAndroid, API, iOS, Web
9FreeScout8.3Free planFreeAPI
10ManageEngine SupportCenter Plus8.3Free plan$100/moAPI
11Salesforce Service Cloud8.2No$25/moAPI
12Vivantio8.2No$49/moAPI, self-hosted, Web
13ProProfs Help Desk8.2Free plan$29.99/moAPI
14Teamwork Desk8.1No$9.50/moAPI
15Zammad8.1No—API
16Creatio Service8.0No$15/moAPI
17Front8.0No$25/moAPI
18HappyFox Help Desk8.0No$24/moAPI
19UVdesk8.0No—API
20Deskpro7.9No$39/moAPI
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Questions about Pylon alternatives

What is the best alternative to Pylon?

Chatwoot, number 1 in help desk software with a score of 9.4 out of 10. The others here: Freshdesk, Zoho Desk, Help Scout and 16 more.

What is the best free alternative to Pylon?

Chatwoot is the best-ranked alternative with a free plan. 10 of the 20 alternatives here publish a free plan on their own pricing pages.

Is there an open-source alternative to Pylon?

Yes: Chatwoot.

How are these alternatives ranked?

Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.