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Best SAP SuccessFactors Enterprise Service Management Alternatives in 2026

Updated

20 platforms from HR service delivery software ranked against SAP SuccessFactors Enterprise Service Management on the same published basis.

  1. 1
    Infor Learning Management System Free trial apiWeb 7.0
    SAP SuccessFactors Enterprise Service Management vs Infor Learning Management System
  2. 2
    Sunrise HRCM Free trial AndroidapiiOSWeb 7.0
    SAP SuccessFactors Enterprise Service Management vs Sunrise HRCM
  3. 3
    Avature AndroidapiiOSWeb 6.9
    SAP SuccessFactors Enterprise Service Management vs Avature
  4. 4
    Hornbill IT Asset Management AndroidapiiOSWebWin 6.9
    SAP SuccessFactors Enterprise Service Management vs Hornbill IT Asset Management
  5. 5
    Servicely HR Service Delivery apiWeb 6.9
    SAP SuccessFactors Enterprise Service Management vs Servicely HR Service Delivery
  6. 6
    Dovetail HR Case Management apiWeb 6.8
    SAP SuccessFactors Enterprise Service Management vs Dovetail HR Case Management
  7. 7
    Ivanti Neurons for Enterprise Service Management AndroidapiiOSWeb 6.8
    SAP SuccessFactors Enterprise Service Management vs Ivanti Neurons for Enterprise Service Management
  8. 8
    Neocase HR Case Management AndroidapiiOSWeb 6.8
    SAP SuccessFactors Enterprise Service Management vs Neocase HR Case Management
  9. 9
    Dayforce Scheduling AndroidapiiOSWeb 6.7
    SAP SuccessFactors Enterprise Service Management vs Dayforce Scheduling
  10. 10
    Darwinbox AndroidapiiOSWeb 6.6
    SAP SuccessFactors Enterprise Service Management vs Darwinbox
  11. 11
    Leena AI HR Service Delivery AndroidapiiOSWeb 6.6
    SAP SuccessFactors Enterprise Service Management vs Leena AI HR Service Delivery
  12. 12
    LBi HR HelpDesk Free plan AndroidiOSself-hostedWeb Free5.9
    SAP SuccessFactors Enterprise Service Management vs LBi HR HelpDesk
  13. 13
    ServiceNow HR Service Delivery 5.5
    SAP SuccessFactors Enterprise Service Management vs ServiceNow HR Service Delivery
  14. 14
    Applaud HR Case Management AndroidiOSWeb 5.4
    SAP SuccessFactors Enterprise Service Management vs Applaud HR Case Management
  15. 15
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo5.4
    SAP SuccessFactors Enterprise Service Management vs Matrix42 FastViewer
  16. 16
    Agentforce Contact Center WebiOSAndroid $50/mo5.3
    SAP SuccessFactors Enterprise Service Management vs Agentforce Contact Center
  17. 17
    Debrief Web 5.3
    SAP SuccessFactors Enterprise Service Management vs Debrief
  18. 18
    NextHRM HR Service Management Free trial Web 5.3
    SAP SuccessFactors Enterprise Service Management vs NextHRM HR Service Management
  19. 19
    Workday Benefits AndroidiOSWeb 5.3
    SAP SuccessFactors Enterprise Service Management vs Workday Benefits
  20. 20
    Oracle Recruiting WebiOSAndroid $8/mo5.2
    SAP SuccessFactors Enterprise Service Management vs Oracle Recruiting

SAP SuccessFactors Enterprise Service Management alternatives compared

#PlatformScoreFree planFromRuns on
1Infor Learning Management System7.0API, Web
2Sunrise HRCM7.0Android, API, iOS, Web
3Avature6.9Android, API, iOS, Web
4Hornbill IT Asset Management6.9Android, API, iOS, Web, Windows
5Servicely HR Service Delivery6.9API, Web
6Dovetail HR Case Management6.8API, Web
7Ivanti Neurons for Enterprise Service Management6.8Android, API, iOS, Web
8Neocase HR Case Management6.8Android, API, iOS, Web
9Dayforce Scheduling6.7Android, API, iOS, Web
10Darwinbox6.6Android, API, iOS, Web
11Leena AI HR Service Delivery6.6Android, API, iOS, Web
12LBi HR HelpDesk5.9Free planFreeAndroid, iOS, self-hosted, Web
13ServiceNow HR Service Delivery5.5
14Applaud HR Case Management5.4Android, iOS, Web
15Matrix42 FastViewer5.4No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
16Agentforce Contact Center5.3No$50/moWeb, iOS, Android
17Debrief5.3Web
18NextHRM HR Service Management5.3Web
19Workday Benefits5.3Android, iOS, Web
20Oracle Recruiting5.2No$8/moWeb, iOS, Android
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Questions about SAP SuccessFactors Enterprise Service Management alternatives

What is the best alternative to SAP SuccessFactors Enterprise Service Management?

Infor Learning Management System, number 1 in HR service delivery software with a score of 7.0 out of 10. The others here: Sunrise HRCM, Avature, Hornbill IT Asset Management and 16 more.

What is the best free alternative to SAP SuccessFactors Enterprise Service Management?

LBi HR HelpDesk is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.