Best Zendesk Guide Alternatives in 2026
Updated
20 platforms from knowledge base software ranked against Zendesk Guide on the same published basis.
- 1Zendesk Guide vs ProProfs Knowledge Base
- 2Zendesk Guide vs GitBook
- 3Zendesk Guide vs Nuclino
- 4Zendesk Guide vs Docmost
- 5Zendesk Guide vs Wiki.js
- 6Zendesk Guide vs BookStack
- 7Zendesk Guide vs Docsie
- 8Zendesk Guide vs Paligo
- 9Zendesk Guide vs Helpable
- 10Zendesk Guide vs Fern
- 11Zendesk Guide vs Elium
- 12Zendesk Guide vs Slite
- 13Zendesk Guide vs Hudu
- 14Zendesk Guide vs USU Knowledge Management
- 15Zendesk Guide vs MediaWiki
- 16Zendesk Guide vs IT Glue
- 17Zendesk Guide vs Help Scout
- 18Zendesk Guide vs Papyrs
- 19Zendesk Guide vs KBPublisher
- 20Zendesk Guide vs Redocly
Zendesk Guide alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | ProProfs Knowledge Base | 8.9 | Free plan | $0.99/mo | Android, API, Browser, iOS, Web, Windows |
| 2 | GitBook | 8.8 | Free plan | $65/mo | API, Web |
| 3 | Nuclino | 8.7 | Free plan | Free | Android, API, iOS, Linux, Mac, Web, Windows |
| 4 | Docmost | 8.7 | Free plan | — | API, self-hosted, Web |
| 5 | Wiki.js | 8.5 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 6 | BookStack | 8.4 | Free plan | £37.50/mo | API, Linux, self-hosted, Web |
| 7 | Docsie | 8.3 | Free plan | $170/mo | API, self-hosted, Web |
| 8 | Paligo | 8.3 | No | $416.67/mo | API, Web |
| 9 | Helpable | 8.3 | Free plan | $25/mo | API, Web |
| 10 | Fern | 8.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 11 | Elium | 8.0 | No | €15/mo | Android, API, Browser, iOS, self-hosted, Web |
| 12 | Slite | 8.0 | No | $10/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 13 | Hudu | 8.0 | No | $27/mo | Android, API, Browser, iOS, self-hosted, Web |
| 14 | USU Knowledge Management | 8.0 | No | — | API, Linux, self-hosted, Web, Windows |
| 15 | MediaWiki | 8.0 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 16 | IT Glue | 7.9 | No | $29/mo | Android, API, Browser, iOS, Web |
| 17 | Help Scout | 7.9 | Free plan | $25/mo | API |
| 18 | Papyrs | 7.8 | Free plan | — | Android, API, iOS, Linux, Mac, Web, Windows |
| 19 | KBPublisher | 7.8 | Free plan | $498/mo | API, self-hosted, Web |
| 20 | Redocly | 7.7 | No | $10/mo | API, Browser, Web |
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Questions about Zendesk Guide alternatives
What is the best alternative to Zendesk Guide?
ProProfs Knowledge Base, number 1 in knowledge base software with a score of 8.9 out of 10. The others here: GitBook, Nuclino, Docmost and 16 more.
What is the best free alternative to Zendesk Guide?
ProProfs Knowledge Base is the best-ranked alternative with a free plan. 13 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.