Best Customer Journey Analytics Software in 2026
Updated
30 customer journey analytics software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
30ranked
0free plans on this page
$55/molowest paid tier
3 Oct 2026last checked
| # | Platform | Score | Why | From | Free plan | Paid from | Channel coverage | |
|---|---|---|---|---|---|---|---|---|
| 26 | CXMEngine | 5.1 | RecognisedAPIDocumented | — | No | — | omnichannel | View |
| 27 | JourneyTrack | 4.9 | RecognisedAPIDocumented | — | No | — | — | View |
| 28 | Zendesk Guide | 4.8 | RecognisedAPIDocumented | $55/mo | No | 55 /mo | — | View |
| 29 | Sprinklr Service | 4.7 | RecognisedAPIDocumented | — | — | — | — | View |
| 30 |  Medallia | 4.5 | RecognisedAPIDocumented | — | — | — | — | View |
More in Analytics & Data
All analytics & data listsWeb analytics tools 135Business Intelligence Tools 82Database Software 73Heatmap and session replay tools 56A/B Testing Tools 46Marketing Analytics Software 42Product Analytics Tools 42Ecommerce Analytics Software 41Statistical Analysis Software 37GIS Software 36Conversion Rate Optimization Software 35Customer Data Platforms 35