Hornbill IT Asset Management vs InvGate Service Desk
Hornbill IT Asset Management
6.7 #67 in Workflow automation tools
About Hornbill IT Asset Management| Hornbill IT Asset Management | InvGate Service Desk | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $41.67/mo | |
| Platforms | Android, api, iOS, Web, Windows | api, Linux, self-hosted, Web, Windows |
| Free plan | Yes | No |
| Service mapping | Yes | |
| Dependency mapping | Yes | |
| Discovery imports | Yes | |
| Ownership tracking | Yes | |
| Deployment options | cloud | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Employee portal | Yes | Yes |
| Knowledge base | Yes | Yes |
| Asset management | Yes | Yes |
| Deployment | cloud | |
| Case intake options | omnichannel | |
| SLA tracking | Yes | |
| HR knowledge base | Yes | |
| Request catalog | Yes | |
| HRIS synchronization | Yes | |
| Software license tracking | Yes | |
| Contract tracking | Yes | |
| Employee self-service | Yes | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Approval workflows | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes | |
| Root-cause analysis | Yes | |
| Known-error database | Yes | |
| Workaround tracking | Yes | |
| Incident linking | Yes | |
| Permanent-fix tracking | Yes |
Listed together in Best IT Knowledge Base SoftwareBest IT Change Management SoftwareBest Enterprise Service Management SoftwareBest IT Service Catalog Software