Happitu

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Happitu is ranked #16 of 37 in call center speech analytics software on Inferse. It runs on Web. There is no free plan. Paid plans start at $250/mo.

Compared on call center speech analytics software

Free plan: Nohappitu.com
Sentiment analysis: Yeshappitu.com
Compliance monitoring: Yeshappitu.com
Automatic topic detection: Yeshappitu.com
Agent coaching tools: Yeshappitu.com
Supported languages: 6 languageshappitu.com

Facts

Product: Happitu is an AI-powered automated quality assurance and conversation analysis platform built for contact centers.happitu.com · 1 Oct 2026
Automated QA: The platform automatically scores 100% of customer interactions and identifies coaching opportunities.happitu.com · 1 Oct 2026
Core features: Features include sales intelligence, automated agent scorecards, skill-gap identification, self-directed performance reviews, coaching dashboards, and customer-experience insights.happitu.com · 1 Oct 2026
Channels: Customer-experience analysis covers voice, chat, email, and social interactions.happitu.com · 1 Oct 2026
Integrations: Listed integrations include Kustomer, Twilio, Five9, NICE, MyCase, Voice for Pest, Dialpad, FieldRoutes, RingCentral, and SingleComm.happitu.com · 1 Oct 2026
Languages: Happitu supports English, Spanish, French, German, Dutch, and Mandarin.happitu.com · 1 Oct 2026
Security compliance: Happitu completed a SOC 2 Type II audit and received a clean report covering security, availability, processing integrity, confidentiality, and privacy controls.happitu.com · 1 Oct 2026
Data hosting: Happitu states that customer data does not leave its infrastructure and is hosted entirely in its own environment.happitu.com · 1 Oct 2026
Sensitive data: The platform automatically redacts sensitive information such as credit-card numbers from recordings and transcripts.happitu.com · 1 Oct 2026
Implementation: Most teams can be running within 2–3 days, with technical setup, scorecard configuration, training, and implementation support included.happitu.com · 1 Oct 2026
Billing: Billing is monthly in arrears based on usage, with enterprise discounts available at certain levels with annual commitments.happitu.com · 1 Oct 2026
Target customers: Happitu says its primary customers are contact-center teams with 10–500 agents across industries including insurance, healthcare, retail, financial services, SaaS, pest control, and home services.happitu.com · 1 Oct 2026
Support: Customers can contact support at [email protected] for product questions, issue reports, and feedback.happitu.com · 1 Oct 2026
AI connectivity: Happitu provides an MCP server that connects its insights data to AI tools including ChatGPT, Claude, and Copilot.happitu.com · 1 Oct 2026