Best Help Lightning Remote Assistance Alternatives in 2026
Updated
20 platforms from video customer support software ranked against Help Lightning Remote Assistance on the same published basis.
- 1Help Lightning Remote Assistance vs Median
- 2Help Lightning Remote Assistance vs Surfly
- 3Help Lightning Remote Assistance vs LiveCall
- 4Help Lightning Remote Assistance vs Blitzz Visual Remote Assistance
- 5Help Lightning Remote Assistance vs Cobrowse.io
- 6Help Lightning Remote Assistance vs Recursive Labs Visual Engagement Platform
- 7Help Lightning Remote Assistance vs XMReality Remote Guidance
- 8Help Lightning Remote Assistance vs giosg
- 9Help Lightning Remote Assistance vs ScreenMeet Remote Support
- 10Help Lightning Remote Assistance vs Zoho Assist
- 11Help Lightning Remote Assistance vs Cardina
- 12Help Lightning Remote Assistance vs Agentforce Contact Center
- 13Help Lightning Remote Assistance vs CobrowseApp
- 14Help Lightning Remote Assistance vs RemoteCall
- 15Help Lightning Remote Assistance vs Grypp Universal CoBrowse
- 16Help Lightning Remote Assistance vs SightCall Remote Visual Support
- 17Help Lightning Remote Assistance vs SupportScreen
- 18Help Lightning Remote Assistance vs ViiBE
- 19Help Lightning Remote Assistance vs Glia CoBrowsing
- 21Help Lightning Remote Assistance vs Salesforce Visual Remote Assistant
Help Lightning Remote Assistance alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Median | 7.3 | Free plan | $25/mo | API, self-hosted, Web |
| 2 | Surfly | 7.3 | Free plan | Free | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 3 | LiveCall | 7.2 | Free plan | Free | Android, API, iOS, Web |
| 4 | Blitzz Visual Remote Assistance | 6.7 | No | $175/mo | Android, API, iOS, Mac, Web, Windows |
| 5 | Cobrowse.io | 6.7 | No | $3/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 6 | Recursive Labs Visual Engagement Platform | 6.7 | No | — | Android, API, iOS, Mac, Web, Windows |
| 7 | XMReality Remote Guidance | 6.7 | No | $35/mo | Android, API, iOS, Linux, Mac, Web, Windows |
| 8 | giosg | 6.6 | No | €790/mo | Android, API, Browser, iOS, Web |
| 9 | ScreenMeet Remote Support | 6.6 | No | — | Android, API, iOS, Linux, Mac, Web, Windows |
| 10 | Zoho Assist | 6.0 | Free plan | $10/mo | Android, iOS, Linux, Mac, Web, Windows |
| 11 | Cardina | 5.9 | Free plan | $69/mo | Web |
| 12 | Agentforce Contact Center | 5.3 | No | $50/mo | Web, iOS, Android |
| 13 | CobrowseApp | 5.3 | No | — | Web |
| 14 | RemoteCall | 5.2 | No | $40.84/mo | Android, iOS, Linux, Mac, Web, Windows |
| 15 | Grypp Universal CoBrowse | 5.1 | No | — | Web |
| 16 | SightCall Remote Visual Support | 5.1 | No | — | Android, iOS, Mac, Web, Windows |
| 17 | SupportScreen | 5.1 | No | — | Web, Windows, Mac, Linux |
| 18 | ViiBE | 5.1 | No | — | Web |
| 19 | Glia CoBrowsing | 5.0 | No | — | Web, iOS, Android |
| 21 | Salesforce Visual Remote Assistant | 5.0 | No | $50/mo | Android, iOS, Web |
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Questions about Help Lightning Remote Assistance alternatives
What is the best alternative to Help Lightning Remote Assistance?
Median, number 1 in video customer support software with a score of 7.3 out of 10. The others here: Surfly, LiveCall, Blitzz Visual Remote Assistance and 16 more.
What is the best free alternative to Help Lightning Remote Assistance?
Median is the best-ranked alternative with a free plan. 5 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.






























