Best CaseMate Alternatives in 2026
Updated
20 platforms from public sector CRM software ranked against CaseMate on the same published basis.
- 1CaseMate vs Casework
- 2CaseMate vs GovXRM
- 3CaseMate vs OpenGov Accounts Payable
- 4CaseMate vs efficy Public Sector CRM
- 5CaseMate vs Ready311
- 7CaseMate vs gov360
- 8CaseMate vs Nagrik Political Suite
- 9CaseMate vs Caseworker.gov
- 10CaseMate vs CivicTrack
- 11CaseMate vs eCasework
- 12CaseMate vs Agentforce Public Sector (formerly Public Sector Solutions)
- 13CaseMate vs Forms & Workflow (OpenForms)
- 14CaseMate vs Salesboom
- 15CaseMate vs Salesforce Public Sector Solutions
- 16CaseMate vs ServiceNow Public Sector Digital Services
- 17CaseMate vs ASAI Engage for Government
- 18CaseMate vs IEG4 Customer Relationship Management
- 19CaseMate vs Open Point
- 20CaseMate vs OpenGov Constituent Relationship Management
- 21CaseMate vs Pega Government Platform
CaseMate alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Casework | 7.3 | Free plan | £19/mo | API, Web |
| 2 | GovXRM | 7.0 | No | $50,000/mo | API, Web |
| 3 | OpenGov Accounts Payable | 7.0 | No | — | API, Web |
| 4 | efficy Public Sector CRM | 6.8 | No | €69/mo | Android, API, iOS, Web |
| 5 | Ready311 | 6.8 | No | — | Android, API, iOS, Web |
| 7 | gov360 | 5.4 | No | — | Web |
| 8 | Nagrik Political Suite | 5.4 | No | ₹10,000/mo | Android, iOS, self-hosted, Web |
| 9 | Caseworker.gov | 5.3 | No | £15/mo | Web |
| 10 | CivicTrack | 5.3 | No | $39/mo | Web |
| 11 | eCasework | 5.3 | No | £8.33/mo | Android, iOS, Web |
| 12 | Agentforce Public Sector (formerly Public Sector Solutions) | 5.2 | No | $275/mo | Web |
| 13 | Forms & Workflow (OpenForms) | 5.2 | No | — | Web |
| 14 | Salesboom | 5.2 | No | $16.67/mo | Web, iOS, Android |
| 15 | Salesforce Public Sector Solutions | 5.2 | No | $275/mo | Web |
| 16 | ServiceNow Public Sector Digital Services | 5.2 | No | — | Android, iOS, Web |
| 17 | ASAI Engage for Government | 5.1 | No | — | Web |
| 18 | IEG4 Customer Relationship Management | 5.1 | No | — | Web |
| 19 | Open Point | 5.1 | No | — | Web |
| 20 | OpenGov Constituent Relationship Management | 5.1 | No | — | Web |
| 21 | Pega Government Platform | 5.1 | No | — | — |
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Questions about CaseMate alternatives
What is the best alternative to CaseMate?
Casework, number 1 in public sector CRM software with a score of 7.3 out of 10. The others here: GovXRM, OpenGov Accounts Payable, efficy Public Sector CRM and 16 more.
What is the best free alternative to CaseMate?
Casework is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.