Gistly alternatives

Nearest on its board

1. 23
   VQ

   Verint Quality Managementverint.com
   4.0 APIOpenFree —
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2. 22
   ZA

   Zendesk AI Agentszendesk.com
   4.3 APIOpenFree From $228/yr
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3. 21
   GC

   Genesys Cloud Quality Managementgenesys.com
   4.4 APIOpenFree From $75/mo
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4. 20
   NC

   NICE CXonenice.com
   4.4 APIOpenFree From $110/mo
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5. 19
   CA

   CallMiner Analyzecallminer.com
   4.8 APIOpenFree —
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6. 18
   C

   CallFindermycallfinder.com

   CallFinder uses automated speech analytics to turn recorded customer conversations into insights for agent coaching, productivity, and customer experience.

   4.8 APIOpenFree —
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7. 17
   OA

   Observe.AI Conversation Intelligenceobserve.ai

   Observe.AI is an agentic AI platform for customer experience that automates conversations, guides human agents, and evaluates 100% of interactions.

   4.9 APIOpenFree —
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8. 16
   C

   CallScribervoiceinteraction.ai

   CallScriber transcribes, analyzes, categorizes, and monitors customer interactions at scale.

   5.0 APIOpenFree —
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9. 15
   TO

   TouchPoint One Quality Managementtouchpointone.com

   Quality Management is part of Acuity, a cloud performance management platform for contact center operations.

   5.2 APIOpenFree From $29.23/mo
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10. 14
    H

    Happituhappitu.com

    Happitu is an AI-powered automated quality assurance and conversation analysis platform built for contact centers.

    5.2 APIOpenFree From $250/mo
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11. 13
    D

    Daiseedaisee.com

    Daisee analyzes customer interactions across voice and chat for contact centre quality assurance and analytics.

    5.2 APIOpenFree From $99/mo
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12. 12
    A

    AgentAssistagentassist.com

    AgentAssist is a generative AI platform for contact centers that provides real-time agent assistance, automated QA, call summarization, and analytics.

    5.2 APIOpenFree —
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13. 11
    SS

    Sprinklr Servicesprinklr.com

    Sprinklr Service is an AI-native contact center platform that unifies customer service across more than 30 voice, social, and digital channels.

    5.2 APIOpenFree —
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14. 10
    C

    CallSeacallsea.app

    CallSea is a B2B SaaS platform that transcribes phone calls and scores them against configurable quality criteria.

    5.3 APIOpenFree —
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15. 9
    FI

    Five9 Interaction Analyticsfive9.com

    Five9 Interaction Analytics analyzes captured voice and digital interactions to help understand customer experience and agent performance.

    5.5 APIOpenFree From $119/mo
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16. 8
    C

    Crestacresta.com

    Cresta is an enterprise customer-experience AI platform unifying autonomous AI agents, real-time human-agent assistance, workflow automation and conversation…

    5.5 APIOpenFree From $150,000/yr
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17. 7
    EA

    Enthu.AIenthu.ai

    Enthu.AI describes itself as an agentic AI platform for contact center intelligence that automates workflows from QA to CSAT monitoring and real-time…

    5.6 APIOpenFree From $59/mo
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18. 6
    MA

    MaxContact Auto QAmaxcontact.com

    MaxContact Auto QA automatically applies configurable quality scorecards to eligible calls, chats and emails inside Conversation Analytics.

    6.0 APIOpenFree From £80/mo
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19. 5
    M

    MiaRecmiarec.com

    MiaRec captures customer conversations, transcribes them, and applies AI for summaries, sentiment, topics, customer-experience metrics, and automated quality…

    6.2 APIOpenFree From $25/mo
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20. 4
    V

    Voxjarvoxjar.com

    Voxjar is an AI quality-assurance platform that ingests call recordings, transcribes them and evaluates calls against business criteria.

    6.3 APIOpenFree Free tier · from $90/mo
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