Best Speech Analytics Software in 2026
Updated
In short: QEval is ranked #1 of 26 as of 3 October 2026, ahead of CallMiner Eureka and Symbl.ai. The best-ranked option with a free plan is Symbl.ai. The lowest first paid tier on this page is Avoma at $19/mo.
Speech analytics software helps teams examine conversations for review, coaching, or oversight. Compared on analysis mode, sentiment analysis, coaching features, and compliance monitoring, these entries provide several dimensions for assessing how conversations are handled. Supported languages and data retention may affect workflow fit, while free-plan availability and paid-from pricing add context on access and cost. The ranking begins with QEval and CallMiner Eureka, followed by Symbl.ai, Balto QA, and Jiminny. Consider which capabilities align with the conversations your team needs to understand and the follow-up it wants to support.
26 speech analytics software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
| # | Platform | Score | Why | From | Free plan | Paid from | Analysis mode | |
|---|---|---|---|---|---|---|---|---|
| 1 | QEval | 8.6 | RecognisedAPIDocumented | — | — | — | both | View |
| 2 | CallMiner Eureka | 8.3 | RecognisedAPIDocumented | — | — | — | — | View |
| 3 | Symbl.ai | 8.3 | RecognisedAPIDocumented | Free | Yes | — | both | View |
| 4 | Balto QA | 8.0 | RecognisedAPIDocumented | — | — | — | both | View |
| 5 | Jiminny | 7.6 | RecognisedAPIDocumented | $42/mo | Yes | 42 /user/mo | — | View |
| 6 |  CTM Conversation Intelligence | 7.5 | RecognisedAPIDocumented | $79/mo | No | — | both | View |
| 7 | Observe.AI Conversation Intelligence | 6.7 | RecognisedAPIDocumented | — | No | — | — | View |
| 8 | Verint Speech Analytics | 6.6 | RecognisedAPIDocumented | — | — | — | — | View |
| 9 |  Thematic | 6.5 | RecognisedAPIDocumented | $2083.33/mo | No | — | — | View |
| 10 | Feelingstream | 6.4 | RecognisedAPIDocumented | — | — | — | both | View |
| 11 | ExecVision | 6.3 | RecognisedAPIDocumented | — | — | — | post-call | View |
| 12 | AgentAssist | 6.2 | RecognisedAPIDocumented | — | — | — | both | View |
| 13 | Avoma | 6.1 | RecognisedAPIDocumented | $19/mo | Yes | 19 /user/mo | — | View |
| 14 |  Vonage Conversation Analyzer | 6.0 | RecognisedAPIDocumented | — | — | — | post-call | View |
| 15 | Daisee | 5.9 | RecognisedAPIDocumented | — | No | — | — | View |
| 16 |  ZyroAI Speech Analytics | 5.8 | RecognisedAPIDocumented | — | — | — | both | View |
| 17 |  CallScriber | 5.5 | RecognisedAPIDocumented | — | — | — | — | View |
| 18 | Revenue.io | 5.5 | RecognisedAPIDocumented | — | No | — | — | View |
| 19 | Salesken | 5.4 | RecognisedAPIDocumented | — | No | — | — | View |
| 20 | Modjo | 5.3 | RecognisedAPIDocumented | — | — | — | — | View |
| 21 | Clari Copilot | 4.7 | RecognisedAPIDocumented | — | No | — | — | View |
| 22 | Cresta | 4.7 | RecognisedAPIDocumented | — | No | — | — | View |
| 23 | Salesloft | 4.6 | RecognisedAPIDocumented | — | — | — | — | View |
| 24 | Invoca | 4.6 | RecognisedAPIDocumented | — | No | — | — | View |
| 25 | Whipnote | 4.5 | RecognisedAPIDocumented | — | No | — | — | View |
Is your platform on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which speech analytics software is ranked first on Inferse?
QEval is ranked #1 of 26 with a score of 8.6. CallMiner Eureka is second and Symbl.ai third.
How many of these have a free plan?
2 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Avoma has the lowest first paid tier we found: $19/mo.
How is this list ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it. Paid placements never change a rank.