Best Desk Support Monkey Alternatives in 2026
Updated
20 platforms from AI IT service desk software ranked against Desk Support Monkey on the same published basis.
- 2Desk Support Monkey vs GudDesk
- 3Desk Support Monkey vs FreeITSM
- 4Desk Support Monkey vs Nova-Suite
- 5Desk Support Monkey vs Aisera AI Agent Studio
- 6Desk Support Monkey vs Zammad
- 7Desk Support Monkey vs Freshservice
- 8Desk Support Monkey vs Moveworks
- 9Desk Support Monkey vs Zendesk Employee Service
- 10Desk Support Monkey vs Giva ChangeManager
- 11Desk Support Monkey vs HaloITSM
- 12Desk Support Monkey vs InvGate Service Desk
- 13Desk Support Monkey vs SolarWinds Service Desk
- 14Desk Support Monkey vs SysAid
- 15Desk Support Monkey vs TOPdesk
- 16Desk Support Monkey vs Tessio
- 17Desk Support Monkey vs Console
- 18Desk Support Monkey vs Atomicwork
- 19Desk Support Monkey vs Serviceaide Intelligent Service Management
- 20Desk Support Monkey vs EasyVista Service Manager
- 21Desk Support Monkey vs ManageEngine ServiceDesk Plus
Desk Support Monkey alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 2 | GudDesk | 7.3 | Free plan | $29/mo | API, self-hosted, Web |
| 3 | FreeITSM | 7.2 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 4 | Nova-Suite | 7.2 | Free plan | Free | API, self-hosted, Web |
| 5 | Aisera AI Agent Studio | 7.0 | No | — | API, self-hosted, Web |
| 6 | Zammad | 6.9 | No | €7/mo | API, Linux, self-hosted, Web |
| 7 | Freshservice | 6.8 | No | $19/mo | Android, API, iOS, Web |
| 8 | Moveworks | 6.8 | No | — | Android, API, Browser, iOS, Web |
| 9 | Zendesk Employee Service | 6.8 | No | $29/mo | Android, API, iOS, Web |
| 10 | Giva ChangeManager | 6.7 | No | $6.33/mo | Android, API, iOS, Web |
| 11 | HaloITSM | 6.7 | No | £66/mo | Android, API, iOS, self-hosted, Web |
| 12 | InvGate Service Desk | 6.7 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 13 | SolarWinds Service Desk | 6.7 | No | $39/mo | Android, API, iOS, Web |
| 14 | SysAid | 6.7 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 15 | TOPdesk | 6.7 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 16 | Tessio | 5.9 | Free plan | Free | self-hosted, Web |
| 17 | Console | 5.6 | No | — | Web |
| 18 | Atomicwork | 5.4 | No | $1/mo | Web |
| 19 | Serviceaide Intelligent Service Management | 5.4 | No | $1,800/mo | self-hosted, Web |
| 20 | EasyVista Service Manager | 5.3 | No | — | self-hosted, Web |
| 21 | ManageEngine ServiceDesk Plus | 5.2 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
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Questions about Desk Support Monkey alternatives
What is the best alternative to Desk Support Monkey?
GudDesk, number 2 in AI IT service desk software with a score of 7.3 out of 10. The others here: FreeITSM, Nova-Suite, Aisera AI Agent Studio and 16 more.
What is the best free alternative to Desk Support Monkey?
GudDesk is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.