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Best ImpactCX Manual Quality Management Alternatives in 2026

Updated

20 platforms from call center quality management software ranked against ImpactCX Manual Quality Management on the same published basis.

  1. 1
    Abacus QMS api 7.0
    ImpactCX Manual Quality Management vs Abacus QMS
  2. 2
    AmplifAI Quality Assurance apiself-hostedWeb 6.9
    ImpactCX Manual Quality Management vs AmplifAI Quality Assurance
  3. 3
    CallMiner Quality Management api 6.9
    ImpactCX Manual Quality Management vs CallMiner Quality Management
  4. 4
    Call Optix Free trial apiWeb $149/mo6.8
    ImpactCX Manual Quality Management vs Call Optix
  5. 6
    QUALICORE Free trial apiWeb ZAR 160/mo6.8
    ImpactCX Manual Quality Management vs QUALICORE
  6. 7
    TouchPoint One Quality Management apiWeb $29.23/mo6.8
    ImpactCX Manual Quality Management vs TouchPoint One Quality Management
  7. 8
    Invoca apiWeb 6.7
    ImpactCX Manual Quality Management vs Invoca
  8. 9
    MiaRec Free trial apiself-hostedWeb $25/mo6.7
    ImpactCX Manual Quality Management vs MiaRec
  9. 10
    Scorebuddy Conversation Analytics Free trial apiWeb 6.7
    ImpactCX Manual Quality Management vs Scorebuddy Conversation Analytics
  10. 11
    SQM CX Quality Free trial apiself-hostedWeb 6.7
    ImpactCX Manual Quality Management vs SQM CX Quality
  11. 12
    MaestroQA Free plan extensionWeb $185/mo5.9
    ImpactCX Manual Quality Management vs MaestroQA
  12. 13
    QualityDesk Free plan AndroidiOSWeb €339/mo5.9
    ImpactCX Manual Quality Management vs QualityDesk
  13. 14
    Voxjar Free plan Web $90/mo5.9
    ImpactCX Manual Quality Management vs Voxjar
  14. 15
    Convin Free plan AndroidiOSWeb Free5.8
    ImpactCX Manual Quality Management vs Convin
  15. 16
    Click2Coach self-hostedWeb 5.6
    ImpactCX Manual Quality Management vs Click2Coach
  16. 17
    Primas 5.6
    ImpactCX Manual Quality Management vs Primas
  17. 18
    TELUS Digital Agent Quality Insights Web 5.6
    ImpactCX Manual Quality Management vs TELUS Digital Agent Quality Insights
  18. 19
    MyQM Auto QA Free trial Web 5.4
    ImpactCX Manual Quality Management vs MyQM Auto QA
  19. 20
    OttoQA Free trial Web $1.01/mo5.4
    ImpactCX Manual Quality Management vs OttoQA
  20. 21
    Enthu.AI Free trial Web $59/mo5.3
    ImpactCX Manual Quality Management vs Enthu.AI

ImpactCX Manual Quality Management alternatives compared

#PlatformScoreFree planFromRuns on
1Abacus QMS7.0API
2AmplifAI Quality Assurance6.9API, self-hosted, Web
3CallMiner Quality Management6.9API
4Call Optix6.8No$149/moAPI, Web
6QUALICORE6.8NoZAR 160/moAPI, Web
7TouchPoint One Quality Management6.8No$29.23/moAPI, Web
8Invoca6.7API, Web
9MiaRec6.7No$25/moAPI, self-hosted, Web
10Scorebuddy Conversation Analytics6.7API, Web
11SQM CX Quality6.7API, self-hosted, Web
12MaestroQA5.9Free plan$185/moBrowser, Web
13QualityDesk5.9Free plan€339/moAndroid, iOS, Web
14Voxjar5.9Free plan$90/moWeb
15Convin5.8Free planFreeAndroid, iOS, Web
16Click2Coach5.6self-hosted, Web
17Primas5.6
18TELUS Digital Agent Quality Insights5.6Web
19MyQM Auto QA5.4Web
20OttoQA5.4No$1.01/moWeb
21Enthu.AI5.3No$59/moWeb
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Questions about ImpactCX Manual Quality Management alternatives

What is the best alternative to ImpactCX Manual Quality Management?

Abacus QMS, number 1 in call center quality management software with a score of 7.0 out of 10. The others here: AmplifAI Quality Assurance, CallMiner Quality Management, Call Optix and 16 more.

What is the best free alternative to ImpactCX Manual Quality Management?

MaestroQA is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.