Best ManageEngine ServiceDesk Plus Alternatives in 2026
Updated
20 platforms from IT knowledge base software ranked against ManageEngine ServiceDesk Plus on the same published basis.
- 1ManageEngine ServiceDesk Plus vs Scribe
- 2ManageEngine ServiceDesk Plus vs CompassDocs
- 3ManageEngine ServiceDesk Plus vs ITFlow
- 4ManageEngine ServiceDesk Plus vs iTop
- 5ManageEngine ServiceDesk Plus vs Zoho Desk
- 6ManageEngine ServiceDesk Plus vs FreeITSM
- 7ManageEngine ServiceDesk Plus vs DemandFlow ITSM
- 8ManageEngine ServiceDesk Plus vs GLPI
- 9ManageEngine ServiceDesk Plus vs Hornbill IT Asset Management
- 10ManageEngine ServiceDesk Plus vs Faveo Helpdesk
- 11ManageEngine ServiceDesk Plus vs Helpy
- 12ManageEngine ServiceDesk Plus vs Hudu
- 13ManageEngine ServiceDesk Plus vs IT Glue
- 14ManageEngine ServiceDesk Plus vs IT Portal
- 15ManageEngine ServiceDesk Plus vs Jitbit Helpdesk
- 16ManageEngine ServiceDesk Plus vs ServiceNow Workflow Data Fabric
- 17ManageEngine ServiceDesk Plus vs USU Knowledge Management
- 18ManageEngine ServiceDesk Plus vs Docusnap
- 19ManageEngine ServiceDesk Plus vs Freshservice
- 20ManageEngine ServiceDesk Plus vs Giva ChangeManager
ManageEngine ServiceDesk Plus alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Scribe | 7.3 | Free plan | $1,713/mo | API, Browser, Mac, Web, Windows |
| 2 | CompassDocs | 7.2 | Free plan | $8/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | ITFlow | 7.2 | Free plan | Free | API, Linux, self-hosted, Web |
| 4 | iTop | 7.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 5 | Zoho Desk | 7.2 | Free plan | ₹420/mo | API |
| 6 | FreeITSM | 7.1 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 7 | DemandFlow ITSM | 6.9 | No | — | API, Web |
| 8 | GLPI | 6.9 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 9 | Hornbill IT Asset Management | 6.9 | No | — | Android, API, iOS, Web, Windows |
| 10 | Faveo Helpdesk | 6.8 | No | $7.20/mo | API |
| 11 | Helpy | 6.8 | No | — | API |
| 12 | Hudu | 6.8 | No | $27/mo | Android, API, Browser, iOS, self-hosted, Web |
| 13 | IT Glue | 6.8 | No | $29/mo | Android, API, Browser, iOS, Web |
| 14 | IT Portal | 6.8 | No | $14/mo | Android, API, iOS, self-hosted, Web |
| 15 | Jitbit Helpdesk | 6.8 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 16 | ServiceNow Workflow Data Fabric | 6.8 | No | — | API, Web |
| 17 | USU Knowledge Management | 6.8 | No | — | API, Linux, self-hosted, Web, Windows |
| 18 | Docusnap | 6.7 | No | €38.75/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 19 | Freshservice | 6.7 | No | $19/mo | Android, API, iOS, Web |
| 20 | Giva ChangeManager | 6.7 | No | $6.33/mo | Android, API, iOS, Web |
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Questions about ManageEngine ServiceDesk Plus alternatives
What is the best alternative to ManageEngine ServiceDesk Plus?
Scribe, number 1 in IT knowledge base software with a score of 7.3 out of 10. The others here: CompassDocs, ITFlow, iTop and 16 more.
What is the best free alternative to ManageEngine ServiceDesk Plus?
Scribe is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.