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Best ServiceNow Service Level Management Alternatives in 2026

Updated

20 platforms from IT SLA management software ranked against ServiceNow Service Level Management on the same published basis.

  1. 1
    Lansweeper Free plan apiLinuxMacself-hostedWeb $199/mo7.4
    ServiceNow Service Level Management vs Lansweeper
  2. 2
    Desk365 Free plan AndroidapiiOSWeb $12/mo7.3
    ServiceNow Service Level Management vs Desk365
  3. 3
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo7.3
    ServiceNow Service Level Management vs Znuny
  4. 4
    iTop Free plan apiLinuxself-hostedWebWin Free7.2
    ServiceNow Service Level Management vs iTop
  5. 5
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo7.2
    ServiceNow Service Level Management vs KIX
  6. 6
    Vivantio apiself-hostedWeb $49/mo7.2
    ServiceNow Service Level Management vs Vivantio
  7. 7
    FreeITSM Free plan apiLinuxself-hostedWebWin Free7.1
    ServiceNow Service Level Management vs FreeITSM
  8. 8
    Nova-Suite Free plan apiself-hostedWeb Free7.1
    ServiceNow Service Level Management vs Nova-Suite
  9. 9
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo6.9
    ServiceNow Service Level Management vs GLPI
  10. 10
    Xurrent Service Level Management AndroidapiiOSWeb 6.9
    ServiceNow Service Level Management vs Xurrent Service Level Management
  11. 11
    Alemba Service Manager AndroidapiiOSself-hostedWeb 6.8
    ServiceNow Service Level Management vs Alemba Service Manager
  12. 12
    Marval MSM apiself-hostedWeb 6.8
    ServiceNow Service Level Management vs Marval MSM
  13. 13
    Zammad Free trial apiLinuxself-hostedWeb €7/mo6.8
    ServiceNow Service Level Management vs Zammad
  14. 14
    Freshservice Free trial AndroidapiiOSWeb $19/mo6.7
    ServiceNow Service Level Management vs Freshservice
  15. 15
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo6.7
    ServiceNow Service Level Management vs Jitbit Helpdesk
  16. 16
    Proactivanet ITSM AndroidapiiOSWeb 6.7
    ServiceNow Service Level Management vs Proactivanet ITSM
  17. 17
    SimpleOne ITSM apiWeb 6.7
    ServiceNow Service Level Management vs SimpleOne ITSM
  18. 18
    USU Knowledge Management apiLinuxself-hostedWebWin 6.7
    ServiceNow Service Level Management vs USU Knowledge Management
  19. 19
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo6.6
    ServiceNow Service Level Management vs Alloy Navigator
  20. 20
    CMW Lab CMDB and Service Inventory Free trial apiself-hostedWeb $29.08/mo6.6
    ServiceNow Service Level Management vs CMW Lab CMDB and Service Inventory

ServiceNow Service Level Management alternatives compared

#PlatformScoreFree planFromRuns on
1Lansweeper7.4Free plan$199/moAPI, Linux, Mac, self-hosted, Web, Windows
2Desk3657.3Free plan$12/moAndroid, API, iOS, Web
3Znuny7.3Free plan$374.92/moAPI, Linux, self-hosted, Web
4iTop7.2Free planFreeAPI, Linux, self-hosted, Web, Windows
5KIX7.2Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
6Vivantio7.2$49/moAPI, self-hosted, Web
7FreeITSM7.1Free planFreeAPI, Linux, self-hosted, Web, Windows
8Nova-Suite7.1Free planFreeAPI, self-hosted, Web
9GLPI6.9€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
10Xurrent Service Level Management6.9Android, API, iOS, Web
11Alemba Service Manager6.8Android, API, iOS, self-hosted, Web, Windows
12Marval MSM6.8API, self-hosted, Web
13Zammad6.8€7/moAPI, Linux, self-hosted, Web
14Freshservice6.7No$19/moAndroid, API, iOS, Web
15Jitbit Helpdesk6.7No$24/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
16Proactivanet ITSM6.7Android, API, iOS, Web
17SimpleOne ITSM6.7API, Web
18USU Knowledge Management6.7API, Linux, self-hosted, Web, Windows
19Alloy Navigator6.6No$19/moAndroid, API, iOS, self-hosted, Web, Windows
20CMW Lab CMDB and Service Inventory6.6No$29.08/moAPI, self-hosted, Web
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Questions about ServiceNow Service Level Management alternatives

What is the best alternative to ServiceNow Service Level Management?

Lansweeper, number 1 in IT SLA management software with a score of 7.4 out of 10. The others here: Desk365, Znuny, iTop and 16 more.

What is the best free alternative to ServiceNow Service Level Management?

Lansweeper is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.