Best ZentraITSM Alternatives in 2026
Updated
20 platforms from IT SLA management software ranked against ZentraITSM on the same published basis.
- 1ZentraITSM vs Lansweeper
- 2ZentraITSM vs Desk365
- 3ZentraITSM vs iTop
- 4ZentraITSM vs KIX
- 5ZentraITSM vs Vivantio
- 6ZentraITSM vs FreeITSM
- 7ZentraITSM vs Nova-Suite
- 8ZentraITSM vs GLPI
- 9ZentraITSM vs Xurrent Service Level Management
- 10ZentraITSM vs Zammad
- 11ZentraITSM vs Freshservice
- 12ZentraITSM vs Jitbit Helpdesk
- 13ZentraITSM vs Proactivanet ITSM
- 14ZentraITSM vs SimpleOne ITSM
- 15ZentraITSM vs USU Knowledge Management
- 16ZentraITSM vs Alloy Navigator
- 17ZentraITSM vs CMW Lab CMDB and Service Inventory
- 18ZentraITSM vs Effigate
- 19ZentraITSM vs HaloITSM
- 20ZentraITSM vs InvGate Service Desk
ZentraITSM alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Lansweeper | 7.4 | Free plan | $199/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | Desk365 | 7.3 | Free plan | $12/mo | Android, API, iOS, Web |
| 3 | iTop | 7.2 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 4 | KIX | 7.2 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 5 | Vivantio | 7.2 | No | $49/mo | API, self-hosted, Web |
| 6 | FreeITSM | 7.1 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 7 | Nova-Suite | 7.1 | Free plan | Free | API, self-hosted, Web |
| 8 | GLPI | 6.9 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 9 | Xurrent Service Level Management | 6.9 | No | — | Android, API, iOS, Web |
| 10 | Zammad | 6.8 | No | €7/mo | API, Linux, self-hosted, Web |
| 11 | Freshservice | 6.7 | No | $19/mo | Android, API, iOS, Web |
| 12 | Jitbit Helpdesk | 6.7 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 13 | Proactivanet ITSM | 6.7 | No | — | Android, API, iOS, Web |
| 14 | SimpleOne ITSM | 6.7 | No | — | API, Web |
| 15 | USU Knowledge Management | 6.7 | No | — | API, Linux, self-hosted, Web, Windows |
| 16 | Alloy Navigator | 6.6 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 17 | CMW Lab CMDB and Service Inventory | 6.6 | No | $29.08/mo | API, self-hosted, Web |
| 18 | Effigate | 6.6 | No | $79/mo | API, Linux, Mac, Web, Windows |
| 19 | HaloITSM | 6.6 | No | £66/mo | Android, API, iOS, self-hosted, Web |
| 20 | InvGate Service Desk | 6.6 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
Make your platform an alternative to ZentraITSM
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about ZentraITSM alternatives
What is the best alternative to ZentraITSM?
Lansweeper, number 1 in IT SLA management software with a score of 7.4 out of 10. The others here: Desk365, iTop, KIX and 16 more.
What is the best free alternative to ZentraITSM?
Lansweeper is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.