Best CallMiner Quality Management Alternatives in 2026
Updated
20 platforms from call center quality management software ranked against CallMiner Quality Management on the same published basis.
- 1CallMiner Quality Management vs Abacus QMS
- 2CallMiner Quality Management vs AmplifAI Quality Assurance
- 3CallMiner Quality Management vs Call Optix
- 4CallMiner Quality Management vs ImpactCX Manual Quality Management
- 5CallMiner Quality Management vs QUALICORE
- 6CallMiner Quality Management vs TouchPoint One Quality Management
- 7CallMiner Quality Management vs MiaRec
- 8CallMiner Quality Management vs Scorebuddy Conversation Analytics
- 9CallMiner Quality Management vs SQM CX Quality
- 10CallMiner Quality Management vs MaestroQA
- 11CallMiner Quality Management vs QualityDesk
- 12CallMiner Quality Management vs Voxjar
- 13CallMiner Quality Management vs Convin
- 14CallMiner Quality Management vs TELUS Digital Agent Quality Insights
- 15CallMiner Quality Management vs Click2Coach
- 16CallMiner Quality Management vs MyQM Auto QA
- 17CallMiner Quality Management vs OttoQA
- 18CallMiner Quality Management vs Enthu.AI
- 19CallMiner Quality Management vs EvaluAgent
- 20CallMiner Quality Management vs Observe.AI Conversation Intelligence
CallMiner Quality Management alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Abacus QMS | 7.0 | No | — | API |
| 2 | AmplifAI Quality Assurance | 6.9 | No | — | API, self-hosted, Web |
| 3 | Call Optix | 6.8 | No | $149/mo | API, Web |
| 4 | ImpactCX Manual Quality Management | 6.8 | No | $15/mo | Android, API, Browser, iOS, Linux, Mac, self-hosted, Web, Windows |
| 5 | QUALICORE | 6.8 | No | ZAR 160/mo | API, Web |
| 6 | TouchPoint One Quality Management | 6.8 | No | $29.23/mo | API, Web |
| 7 | MiaRec | 6.7 | No | $25/mo | API, self-hosted, Web |
| 8 | Scorebuddy Conversation Analytics | 6.7 | No | — | API, Web |
| 9 | SQM CX Quality | 6.7 | No | — | API, self-hosted, Web |
| 10 | MaestroQA | 5.9 | Free plan | $185/mo | Browser, Web |
| 11 | QualityDesk | 5.9 | Free plan | €339/mo | Android, iOS, Web |
| 12 | Voxjar | 5.9 | Free plan | $90/mo | Web |
| 13 | Convin | 5.8 | Free plan | Free | Android, iOS, Web |
| 14 | TELUS Digital Agent Quality Insights | 5.6 | No | — | Web |
| 15 | Click2Coach | 5.4 | No | — | self-hosted, Web |
| 16 | MyQM Auto QA | 5.4 | No | — | Web |
| 17 | OttoQA | 5.4 | No | $1.01/mo | Web |
| 18 | Enthu.AI | 5.3 | No | $59/mo | Web |
| 19 | EvaluAgent | 5.3 | No | — | Web |
| 20 | Observe.AI Conversation Intelligence | 5.3 | No | — | Web |
The sponsored alternative slot on this page is labelled Sponsored.
Questions about CallMiner Quality Management alternatives
What is the best alternative to CallMiner Quality Management?
Abacus QMS, number 1 in call center quality management software with a score of 7.0 out of 10. The others here: AmplifAI Quality Assurance, Call Optix, ImpactCX Manual Quality Management and 16 more.
What is the best free alternative to CallMiner Quality Management?
MaestroQA is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.