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Best Matrix42 Enterprise Service Management Alternatives in 2026

Updated

20 platforms from IT knowledge base software ranked against Matrix42 Enterprise Service Management on the same published basis.

  1. 1
    Scribe Free plan apiextensionMacWebWin $1,713/mo7.3
    Matrix42 Enterprise Service Management vs Scribe
  2. 2
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo7.3
    Matrix42 Enterprise Service Management vs Znuny
  3. 3
    CompassDocs Free plan apiLinuxMacself-hostedWeb $8/mo7.2
    Matrix42 Enterprise Service Management vs CompassDocs
  4. 4
    ITFlow Free plan apiLinuxself-hostedWeb Free7.2
    Matrix42 Enterprise Service Management vs ITFlow
  5. 5
    iTop Free plan apiLinuxMacself-hostedWeb Free7.2
    Matrix42 Enterprise Service Management vs iTop
  6. 6
    Zoho Desk Free plan api ₹420/mo7.2
    Matrix42 Enterprise Service Management vs Zoho Desk
  7. 7
    FreeITSM Free plan apiLinuxself-hostedWebWin Free7.1
    Matrix42 Enterprise Service Management vs FreeITSM
  8. 8
    Alemba Service Manager AndroidapiiOSself-hostedWeb 6.9
    Matrix42 Enterprise Service Management vs Alemba Service Manager
  9. 9
    DemandFlow ITSM apiWeb 6.9
    Matrix42 Enterprise Service Management vs DemandFlow ITSM
  10. 10
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo6.9
    Matrix42 Enterprise Service Management vs GLPI
  11. 11
    Hornbill IT Asset Management AndroidapiiOSWebWin 6.9
    Matrix42 Enterprise Service Management vs Hornbill IT Asset Management
  12. 12
    Zammad Free trial apiLinuxself-hostedWeb €7/mo6.9
    Matrix42 Enterprise Service Management vs Zammad
  13. 13
    Faveo Helpdesk api $7.20/mo6.8
    Matrix42 Enterprise Service Management vs Faveo Helpdesk
  14. 14
    Guru AndroidapiextensioniOSWeb 6.8
    Matrix42 Enterprise Service Management vs Guru
  15. 15
    Helpy api 6.8
    Matrix42 Enterprise Service Management vs Helpy
  16. 16
    Hudu Free trial AndroidapiextensioniOSself-hosted $27/mo6.8
    Matrix42 Enterprise Service Management vs Hudu
  17. 17
    IT Glue AndroidapiextensioniOSWeb $29/mo6.8
    Matrix42 Enterprise Service Management vs IT Glue
  18. 18
    IT Portal AndroidapiiOSself-hostedWeb $14/mo6.8
    Matrix42 Enterprise Service Management vs IT Portal
  19. 19
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo6.8
    Matrix42 Enterprise Service Management vs Jitbit Helpdesk
  20. 20
    ServiceNow Workflow Data Fabric apiWeb 6.8
    Matrix42 Enterprise Service Management vs ServiceNow Workflow Data Fabric

Matrix42 Enterprise Service Management alternatives compared

#PlatformScoreFree planFromRuns on
1Scribe7.3Free plan$1,713/moAPI, Browser, Mac, Web, Windows
2Znuny7.3Free plan$374.92/moAPI, Linux, self-hosted, Web
3CompassDocs7.2Free plan$8/moAPI, Linux, Mac, self-hosted, Web, Windows
4ITFlow7.2Free planFreeAPI, Linux, self-hosted, Web
5iTop7.2Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
6Zoho Desk7.2Free plan₹420/moAPI
7FreeITSM7.1Free planFreeAPI, Linux, self-hosted, Web, Windows
8Alemba Service Manager6.9Android, API, iOS, self-hosted, Web, Windows
9DemandFlow ITSM6.9API, Web
10GLPI6.9€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
11Hornbill IT Asset Management6.9Android, API, iOS, Web, Windows
12Zammad6.9€7/moAPI, Linux, self-hosted, Web
13Faveo Helpdesk6.8$7.20/moAPI
14Guru6.8Android, API, Browser, iOS, Web
15Helpy6.8API
16Hudu6.8No$27/moAndroid, API, Browser, iOS, self-hosted, Web
17IT Glue6.8No$29/moAndroid, API, Browser, iOS, Web
18IT Portal6.8No$14/moAndroid, API, iOS, self-hosted, Web
19Jitbit Helpdesk6.8No$24/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
20ServiceNow Workflow Data Fabric6.8API, Web
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Questions about Matrix42 Enterprise Service Management alternatives

What is the best alternative to Matrix42 Enterprise Service Management?

Scribe, number 1 in IT knowledge base software with a score of 7.3 out of 10. The others here: Znuny, CompassDocs, ITFlow and 16 more.

What is the best free alternative to Matrix42 Enterprise Service Management?

Scribe is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.