Best ZServiceDesk Alternatives in 2026
Updated
20 platforms from IT problem management software ranked against ZServiceDesk on the same published basis.
- 1ZServiceDesk vs Vivantio
- 2ZServiceDesk vs iTop
- 3ZServiceDesk vs FreeITSM
- 4ZServiceDesk vs DemandFlow ITSM
- 5ZServiceDesk vs GLPI
- 7ZServiceDesk vs Proactivanet ITSM
- 8ZServiceDesk vs USU Knowledge Management
- 9ZServiceDesk vs Freshservice
- 10ZServiceDesk vs Infraon ITSM
- 11ZServiceDesk vs Infronest Problem Management
- 12ZServiceDesk vs InvGate Service Desk
- 13ZServiceDesk vs Octopus ITSM
- 14ZServiceDesk vs OpsYnt ITSM
- 15ZServiceDesk vs SolarWinds Service Desk
- 16ZServiceDesk vs ZentraITSM
- 17ZServiceDesk vs Alloy Navigator
- 18ZServiceDesk vs Gfacility
- 19ZServiceDesk vs SysAid
- 20ZServiceDesk vs TOPdesk
- 21ZServiceDesk vs Xurrent IMR
ZServiceDesk alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Vivantio | 7.3 | No | $49/mo | API, self-hosted, Web |
| 2 | iTop | 7.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | FreeITSM | 7.1 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 4 | DemandFlow ITSM | 6.9 | No | — | API, Web |
| 5 | GLPI | 6.9 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 7 | Proactivanet ITSM | 6.8 | No | — | Android, API, iOS, Web |
| 8 | USU Knowledge Management | 6.8 | No | — | API, Linux, self-hosted, Web, Windows |
| 9 | Freshservice | 6.7 | No | $19/mo | Android, API, iOS, Web |
| 10 | Infraon ITSM | 6.7 | No | $19/mo | API, self-hosted, Web |
| 11 | Infronest Problem Management | 6.7 | No | ₹29,999/mo | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 12 | InvGate Service Desk | 6.7 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 13 | Octopus ITSM | 6.7 | No | $95/mo | Android, API, iOS, Web, Windows |
| 14 | OpsYnt ITSM | 6.7 | No | $49/mo | Android, API, iOS, self-hosted, Web |
| 15 | SolarWinds Service Desk | 6.7 | No | $39/mo | Android, API, iOS, Web |
| 16 | ZentraITSM | 6.7 | No | $19/mo | API, self-hosted, Web |
| 17 | Alloy Navigator | 6.6 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 18 | Gfacility | 6.6 | No | — | API, iOS, Web |
| 19 | SysAid | 6.6 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 20 | TOPdesk | 6.6 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 21 | Xurrent IMR | 6.6 | No | $6/mo | Android, API, iOS, Web |
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Questions about ZServiceDesk alternatives
What is the best alternative to ZServiceDesk?
Vivantio, number 1 in IT problem management software with a score of 7.3 out of 10. The others here: iTop, FreeITSM, DemandFlow ITSM and 16 more.
What is the best free alternative to ZServiceDesk?
iTop is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.