Best HelpMaster Alternatives in 2026
Updated
20 platforms from IT help desk software ranked against HelpMaster on the same published basis.
- 1HelpMaster vs Desk365
- 2HelpMaster vs iTop
- 3HelpMaster vs iTop
- 4HelpMaster vs KIX
- 5HelpMaster vs Vivantio
- 6HelpMaster vs GLPI
- 7HelpMaster vs OTOBO
- 8HelpMaster vs Freshservice
- 9HelpMaster vs Jitbit Helpdesk
- 10HelpMaster vs Alloy Navigator
- 11HelpMaster vs Atera
- 12HelpMaster vs InvGate Service Desk
- 13HelpMaster vs Mojo Helpdesk
- 14HelpMaster vs SolarWinds Service Desk
- 15HelpMaster vs SysAid
- 16HelpMaster vs TOPdesk
- 17HelpMaster vs Zendesk Employee Service
- 18HelpMaster vs Request Tracker
- 19HelpMaster vs Serviceaide ITSM
- 20HelpMaster vs HelpSpot
HelpMaster alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Desk365 | 7.4 | Free plan | $12/mo | Android, API, iOS, Web |
| 2 | iTop | 7.3 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | iTop | 7.3 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 4 | KIX | 7.3 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 5 | Vivantio | 7.3 | No | $49/mo | API, self-hosted, Web |
| 6 | GLPI | 6.9 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 7 | OTOBO | 6.9 | No | €325/mo | API, Linux, self-hosted, Web |
| 8 | Freshservice | 6.8 | No | $19/mo | Android, API, iOS, Web |
| 9 | Jitbit Helpdesk | 6.8 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 10 | Alloy Navigator | 6.7 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 11 | Atera | 6.7 | No | — | Android, API, iOS, Linux, Mac, Web, Windows |
| 12 | InvGate Service Desk | 6.7 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 13 | Mojo Helpdesk | 6.7 | No | $14/mo | API, Web |
| 14 | SolarWinds Service Desk | 6.7 | No | $39/mo | Android, API, iOS, Web |
| 15 | SysAid | 6.7 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 16 | TOPdesk | 6.7 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 17 | Zendesk Employee Service | 6.7 | No | $29/mo | Android, API, iOS, Web |
| 18 | Request Tracker | 6.6 | No | — | API |
| 19 | Serviceaide ITSM | 6.6 | No | — | API, self-hosted, Web, Windows |
| 20 | HelpSpot | 6.5 | No | — | API |
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Questions about HelpMaster alternatives
What is the best alternative to HelpMaster?
Desk365, number 1 in IT help desk software with a score of 7.4 out of 10. The others here: iTop, iTop, KIX and 16 more.
What is the best free alternative to HelpMaster?
Desk365 is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.