Best SolarWinds Service Desk Alternatives in 2026
Updated
20 platforms from IT knowledge base software ranked against SolarWinds Service Desk on the same published basis.
- 1SolarWinds Service Desk vs Scribe
- 2SolarWinds Service Desk vs Znuny
- 3SolarWinds Service Desk vs CompassDocs
- 4SolarWinds Service Desk vs ITFlow
- 5SolarWinds Service Desk vs iTop
- 6SolarWinds Service Desk vs Zoho Desk
- 7SolarWinds Service Desk vs FreeITSM
- 8SolarWinds Service Desk vs Alemba Service Manager
- 9SolarWinds Service Desk vs DemandFlow ITSM
- 10SolarWinds Service Desk vs GLPI
- 11SolarWinds Service Desk vs Hornbill IT Asset Management
- 12SolarWinds Service Desk vs Zammad
- 13SolarWinds Service Desk vs Faveo Helpdesk
- 14SolarWinds Service Desk vs Helpy
- 15SolarWinds Service Desk vs Hudu
- 16SolarWinds Service Desk vs IT Glue
- 17SolarWinds Service Desk vs IT Portal
- 18SolarWinds Service Desk vs Jitbit Helpdesk
- 19SolarWinds Service Desk vs ServiceNow Workflow Data Fabric
- 20SolarWinds Service Desk vs USU Knowledge Management
SolarWinds Service Desk alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Scribe | 7.3 | Free plan | $1,713/mo | API, Browser, Mac, Web, Windows |
| 2 | Znuny | 7.3 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 3 | CompassDocs | 7.2 | Free plan | $8/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 4 | ITFlow | 7.2 | Free plan | Free | API, Linux, self-hosted, Web |
| 5 | iTop | 7.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 6 | Zoho Desk | 7.2 | Free plan | ₹420/mo | API |
| 7 | FreeITSM | 7.1 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 8 | Alemba Service Manager | 6.9 | Android, API, iOS, self-hosted, Web, Windows | ||
| 9 | DemandFlow ITSM | 6.9 | API, Web | ||
| 10 | GLPI | 6.9 | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows | |
| 11 | Hornbill IT Asset Management | 6.9 | Android, API, iOS, Web, Windows | ||
| 12 | Zammad | 6.9 | €7/mo | API, Linux, self-hosted, Web | |
| 13 | Faveo Helpdesk | 6.8 | $7.20/mo | API | |
| 14 | Helpy | 6.8 | API | ||
| 15 | Hudu | 6.8 | No | $27/mo | Android, API, Browser, iOS, self-hosted, Web |
| 16 | IT Glue | 6.8 | No | $29/mo | Android, API, Browser, iOS, Web |
| 17 | IT Portal | 6.8 | No | $14/mo | Android, API, iOS, self-hosted, Web |
| 18 | Jitbit Helpdesk | 6.8 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 19 | ServiceNow Workflow Data Fabric | 6.8 | API, Web | ||
| 20 | USU Knowledge Management | 6.8 | API, Linux, self-hosted, Web, Windows |
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Questions about SolarWinds Service Desk alternatives
What is the best alternative to SolarWinds Service Desk?
Scribe, number 1 in IT knowledge base software with a score of 7.3 out of 10. The others here: Znuny, CompassDocs, ITFlow and 16 more.
What is the best free alternative to SolarWinds Service Desk?
Scribe is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.
































