Best Agentforce Contact Center Alternatives in 2026
Updated
20 platforms from call center software ranked against Agentforce Contact Center on the same published basis.
- 1Agentforce Contact Center vs Amazon Connect
- 2Agentforce Contact Center vs RingCentral RingCX
- 3Agentforce Contact Center vs 8x8 Contact Center
- 4Agentforce Contact Center vs Twilio Flex
- 5Agentforce Contact Center vs Dialpad Support
- 6Agentforce Contact Center vs Exotel Contact Center
- 7Agentforce Contact Center vs C-Zentrix Contact Center
- 8Agentforce Contact Center vs Dollu CCaaS
- 9Agentforce Contact Center vs Daktela Contact Center
- 10Agentforce Contact Center vs UJET
- 11Agentforce Contact Center vs Odigo
- 12Agentforce Contact Center vs Comm100 Contact Center
- 13Agentforce Contact Center vs CallHub
- 14Agentforce Contact Center vs MyOperator
- 15Agentforce Contact Center vs eGain Conversation Hub
- 16Agentforce Contact Center vs Dixa
- 17Agentforce Contact Center vs Nectar Desk CTI
- 18Agentforce Contact Center vs VCC Live
- 19Agentforce Contact Center vs Freshcaller
- 20Agentforce Contact Center vs ASAPP CXP
Agentforce Contact Center alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Amazon Connect | 8.4 | No | — | Android, API, iOS, Web |
| 2 | RingCentral RingCX | 8.2 | No | $65/mo | API, Mac, Web, Windows |
| 3 | 8x8 Contact Center | 8.2 | No | — | Android, API, iOS, Mac, Web, Windows |
| 4 | Twilio Flex | 8.0 | No | $1/mo | API, self-hosted, Web |
| 5 | Dialpad Support | 8.0 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 6 | Exotel Contact Center | 7.8 | No | $70/mo | API, Linux, Mac, Web, Windows |
| 7 | C-Zentrix Contact Center | 7.8 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 8 | Dollu CCaaS | 7.7 | No | — | API, Web |
| 9 | Daktela Contact Center | 7.7 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 10 | UJET | 7.6 | No | $65/mo | Android, API, iOS, Web |
| 11 | Odigo | 7.6 | No | €40/mo | Android, API, iOS, Web |
| 12 | Comm100 Contact Center | 7.6 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 13 | CallHub | 7.5 | Free plan | $0.05/mo | Android, API, iOS, Mac, Web, Windows |
| 14 | MyOperator | 7.4 | No | ₹5,000/mo | Android, API, iOS, Web |
| 15 | eGain Conversation Hub | 7.4 | No | — | API, Web |
| 16 | Dixa | 7.3 | No | €89/mo | API |
| 17 | Nectar Desk CTI | 7.3 | No | $50/mo | API, Browser, Web |
| 18 | VCC Live | 7.3 | No | $50/mo | Android, API, Web, Windows |
| 19 | Freshcaller | 7.2 | Free plan | $15/mo | Android, iOS, Web |
| 20 | ASAPP CXP | 7.2 | No | — | Android, API, iOS, Web |
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Questions about Agentforce Contact Center alternatives
What is the best alternative to Agentforce Contact Center?
Amazon Connect, number 1 in call center software with a score of 8.4 out of 10. The others here: RingCentral RingCX, 8x8 Contact Center, Twilio Flex and 16 more.
What is the best free alternative to Agentforce Contact Center?
C-Zentrix Contact Center is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.