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Best Joulica Contact Center Analytics Alternatives in 2026

Updated

20 platforms from contact center analytics software ranked against Joulica Contact Center Analytics on the same published basis.

  1. 1
    Hear apiWeb 6.9
    Joulica Contact Center Analytics vs Hear
  2. 2
    Level AI Contact Center Analytics apiWeb 6.9
    Joulica Contact Center Analytics vs Level AI Contact Center Analytics
  3. 3
    SESTEK Text-to-Speech apiLinuxself-hostedWin 6.9
    Joulica Contact Center Analytics vs SESTEK Text-to-Speech
  4. 4
    Xdroid Customer Interaction Intelligence Platform apiself-hostedWeb 6.9
    Joulica Contact Center Analytics vs Xdroid Customer Interaction Intelligence Platform
  5. 5
    Amazon Connect Free trial AndroidapiiOSWeb 6.8
    Joulica Contact Center Analytics vs Amazon Connect
  6. 6
    CallMiner Eureka apiWeb 6.8
    Joulica Contact Center Analytics vs CallMiner Eureka
  7. 7
    Five9 Interaction Analytics apiWeb $119/mo6.8
    Joulica Contact Center Analytics vs Five9 Interaction Analytics
  8. 8
    MaxContact Auto QA apiWeb 6.8
    Joulica Contact Center Analytics vs MaxContact Auto QA
  9. 9
    Analyza apiWeb 6.7
    Joulica Contact Center Analytics vs Analyza
  10. 10
    Genesys Cloud Agentic Virtual Agent apiWeb $6.25/mo6.7
    Joulica Contact Center Analytics vs Genesys Cloud Agentic Virtual Agent
  11. 12
    Scorebuddy Conversation Analytics Free trial apiWeb 6.6
    Joulica Contact Center Analytics vs Scorebuddy Conversation Analytics
  12. 13
    Convin Free plan AndroidiOSWeb Free5.8
    Joulica Contact Center Analytics vs Convin
  13. 14
    MaestroQA Free plan extensionWeb $185/mo5.8
    Joulica Contact Center Analytics vs MaestroQA
  14. 15
    QEval Web 5.5
    Joulica Contact Center Analytics vs QEval
  15. 16
    Oryx QA Free trial Web 5.4
    Joulica Contact Center Analytics vs Oryx QA
  16. 17
    Uniphore U-Assist Web 5.4
    Joulica Contact Center Analytics vs Uniphore U-Assist
  17. 18
    ASAPP Interaction Intelligence 5.3
    Joulica Contact Center Analytics vs ASAPP Interaction Intelligence
  18. 19
    Talkdesk CX Cloud Web $85/mo5.3
    Joulica Contact Center Analytics vs Talkdesk CX Cloud
  19. 20
    Daisee Web $99/mo5.2
    Joulica Contact Center Analytics vs Daisee
  20. 21
    Enthu.AI Free trial Web $59/mo5.2
    Joulica Contact Center Analytics vs Enthu.AI

Joulica Contact Center Analytics alternatives compared

#PlatformScoreFree planFromRuns on
1Hear6.9No—API, Web
2Level AI Contact Center Analytics6.9No—API, Web
3SESTEK Text-to-Speech6.9No—API, Linux, self-hosted, Windows
4Xdroid Customer Interaction Intelligence Platform6.9No—API, self-hosted, Web
5Amazon Connect6.8No—Android, API, iOS, Web
6CallMiner Eureka6.8No—API, Web
7Five9 Interaction Analytics6.8No$119/moAPI, Web
8MaxContact Auto QA6.8No—API, Web
9Analyza6.7No—API, Web
10Genesys Cloud Agentic Virtual Agent6.7No$6.25/moAPI, Web
12Scorebuddy Conversation Analytics6.6No—API, Web
13Convin5.8Free planFreeAndroid, iOS, Web
14MaestroQA5.8Free plan$185/moBrowser, Web
15QEval5.5No—Web
16Oryx QA5.4No—Web
17Uniphore U-Assist5.4No—Web
18ASAPP Interaction Intelligence5.3No——
19Talkdesk CX Cloud5.3No$85/moWeb
20Daisee5.2No$99/moWeb
21Enthu.AI5.2No$59/moWeb
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Questions about Joulica Contact Center Analytics alternatives

What is the best alternative to Joulica Contact Center Analytics?

Hear, number 1 in contact center analytics software with a score of 6.9 out of 10. The others here: Level AI Contact Center Analytics, SESTEK Text-to-Speech, Xdroid Customer Interaction Intelligence Platform and 16 more.

What is the best free alternative to Joulica Contact Center Analytics?

Convin is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.