Best Medal Social Inbox Alternatives in 2026
Updated
20 platforms from social media customer service software ranked against Medal Social Inbox on the same published basis.
- 1Medal Social Inbox vs Chatwoot
- 2Medal Social Inbox vs Crisp
- 3Medal Social Inbox vs Zoho Desk
- 4Medal Social Inbox vs LiveAgent
- 5Medal Social Inbox vs Gorgias
- 6Medal Social Inbox vs Brandwatch Listen
- 7Medal Social Inbox vs Comm100 Contact Center
- 8Medal Social Inbox vs Deskpro
- 9Medal Social Inbox vs eGain Conversation Hub
- 10Medal Social Inbox vs Emplifi
- 11Medal Social Inbox vs Five9 Interaction Analytics
- 12Medal Social Inbox vs Respond.io
- 13Medal Social Inbox vs Suppogate
- 14Medal Social Inbox vs Text.com
- 15Medal Social Inbox vs Trengo
- 16Medal Social Inbox vs eDesk
- 17Medal Social Inbox vs Front
- 18Medal Social Inbox vs Kayako
- 19Medal Social Inbox vs Oktopost
- 20Medal Social Inbox vs SleekFlow
Medal Social Inbox alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 8.2 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Crisp | 7.3 | Free plan | $45/mo | Android, API, iOS, Mac, Web, Windows |
| 3 | Zoho Desk | 7.2 | Free plan | ₹420/mo | API |
| 4 | LiveAgent | 7.0 | No | $15/mo | API |
| 5 | Gorgias | 6.9 | Android, API, Browser, iOS, Web | ||
| 6 | Brandwatch Listen | 6.7 | API, Web | ||
| 7 | Comm100 Contact Center | 6.7 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 8 | Deskpro | 6.7 | No | $39/mo | Android, API, iOS, self-hosted, Web |
| 9 | eGain Conversation Hub | 6.7 | API, Web | ||
| 10 | Emplifi | 6.7 | No | $1,249/mo | API, Web |
| 11 | Five9 Interaction Analytics | 6.7 | No | $119/mo | API, Web |
| 12 | Respond.io | 6.7 | No | $79/mo | Android, API, iOS, Web |
| 13 | Suppogate | 6.7 | API, Web | ||
| 14 | Text.com | 6.7 | No | $19/mo | Android, API, iOS, Mac, Web, Windows |
| 15 | Trengo | 6.7 | No | €299/mo | Android, API, iOS, Mac, Web, Windows |
| 16 | eDesk | 6.6 | No | $39/mo | API |
| 17 | Front | 6.6 | No | $25/mo | API |
| 18 | Kayako | 6.6 | Android, API, iOS, Web | ||
| 19 | Oktopost | 6.6 | Android, API, iOS, Web | ||
| 20 | SleekFlow | 6.6 | No | $49/mo | Android, API, iOS, Web |
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Questions about Medal Social Inbox alternatives
What is the best alternative to Medal Social Inbox?
Chatwoot, number 1 in social media customer service software with a score of 8.2 out of 10. The others here: Crisp, Zoho Desk, LiveAgent and 16 more.
What is the best free alternative to Medal Social Inbox?
Chatwoot is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Medal Social Inbox?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.