Best Octopus ITSM Alternatives in 2026
Updated
20 platforms from IT problem management software ranked against Octopus ITSM on the same published basis.
- 1Octopus ITSM vs Vivantio
- 2Octopus ITSM vs iTop
- 3Octopus ITSM vs Znuny
- 4Octopus ITSM vs FreeITSM
- 5Octopus ITSM vs Alemba Service Manager
- 6Octopus ITSM vs DemandFlow ITSM
- 7Octopus ITSM vs GLPI
- 8Octopus ITSM vs ZServiceDesk
- 9Octopus ITSM vs OMNITRACKER IT Service Management Center
- 10Octopus ITSM vs Proactivanet ITSM
- 11Octopus ITSM vs USU Knowledge Management
- 12Octopus ITSM vs Freshservice
- 13Octopus ITSM vs Gfacility
- 14Octopus ITSM vs Infraon ITSM
- 15Octopus ITSM vs Infronest Problem Management
- 16Octopus ITSM vs InvGate Service Desk
- 18Octopus ITSM vs OpsYnt ITSM
- 19Octopus ITSM vs SolarWinds Service Desk
- 20Octopus ITSM vs ZentraITSM
- 21Octopus ITSM vs Alloy Navigator
Octopus ITSM alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Vivantio | 7.3 | $49/mo | API, self-hosted, Web | |
| 2 | iTop | 7.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | Znuny | 7.2 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 4 | FreeITSM | 7.1 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 5 | Alemba Service Manager | 6.9 | Android, API, iOS, self-hosted, Web, Windows | ||
| 6 | DemandFlow ITSM | 6.9 | API, Web | ||
| 7 | GLPI | 6.9 | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows | |
| 8 | ZServiceDesk | 6.9 | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows | ||
| 9 | OMNITRACKER IT Service Management Center | 6.8 | API, Linux, Mac, self-hosted, Web, Windows | ||
| 10 | Proactivanet ITSM | 6.8 | Android, API, iOS, Web | ||
| 11 | USU Knowledge Management | 6.8 | API, Linux, self-hosted, Web, Windows | ||
| 12 | Freshservice | 6.7 | No | $19/mo | Android, API, iOS, Web |
| 13 | Gfacility | 6.7 | No | Android, API, iOS, Web | |
| 14 | Infraon ITSM | 6.7 | No | $19/mo | API, self-hosted, Web |
| 15 | Infronest Problem Management | 6.7 | No | ₹29,999/mo | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 16 | InvGate Service Desk | 6.7 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 18 | OpsYnt ITSM | 6.7 | No | $49/mo | Android, API, iOS, self-hosted, Web |
| 19 | SolarWinds Service Desk | 6.7 | No | $39/mo | Android, API, iOS, Web |
| 20 | ZentraITSM | 6.7 | No | $19/mo | API, self-hosted, Web |
| 21 | Alloy Navigator | 6.6 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
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Questions about Octopus ITSM alternatives
What is the best alternative to Octopus ITSM?
Vivantio, number 1 in IT problem management software with a score of 7.3 out of 10. The others here: iTop, Znuny, FreeITSM and 16 more.
What is the best free alternative to Octopus ITSM?
iTop is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.