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Best Zoom Contact Center Alternatives in 2026

Updated

20 platforms from call center software ranked against Zoom Contact Center on the same published basis.

  1. 1
    Amazon Connect Free trial AndroidapiiOSWeb 8.4
    Zoom Contact Center vs Amazon Connect
  2. 2
    RingCentral RingCX apiMacWebWin $65/mo8.2
    Zoom Contact Center vs RingCentral RingCX
  3. 3
    8x8 Contact Center AndroidapiiOSMacWeb 8.2
    Zoom Contact Center vs 8x8 Contact Center
  4. 4
    Avaya Experience Platform apiself-hostedWeb $48/mo8.2
    Zoom Contact Center vs Avaya Experience Platform
  5. 5
    Twilio Flex Free trial apiself-hostedWeb $1/mo8.0
    Zoom Contact Center vs Twilio Flex
  6. 6
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.0
    Zoom Contact Center vs Dialpad Support
  7. 7
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo7.8
    Zoom Contact Center vs Exotel Contact Center
  8. 8
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free7.8
    Zoom Contact Center vs C-Zentrix Contact Center
  9. 9
    Dollu CCaaS apiWeb 7.7
    Zoom Contact Center vs Dollu CCaaS
  10. 10
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo7.7
    Zoom Contact Center vs Daktela Contact Center
  11. 11
    UJET Free trial AndroidapiiOSWeb $65/mo7.6
    Zoom Contact Center vs UJET
  12. 12
    Odigo Free trial AndroidapiiOSWeb €40/mo7.6
    Zoom Contact Center vs Odigo
  13. 13
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo7.6
    Zoom Contact Center vs Comm100 Contact Center
  14. 14
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo7.5
    Zoom Contact Center vs CallHub
  15. 15
    MyOperator Free trial AndroidapiiOSWeb ₹5,000/mo7.4
    Zoom Contact Center vs MyOperator
  16. 16
    eGain Conversation Hub apiWeb 7.4
    Zoom Contact Center vs eGain Conversation Hub
  17. 17
    Dixa api €89/mo7.3
    Zoom Contact Center vs Dixa
  18. 18
    Nectar Desk CTI apiextensionWeb $50/mo7.3
    Zoom Contact Center vs Nectar Desk CTI
  19. 19
    3CLogic apiWeb 7.3
    Zoom Contact Center vs 3CLogic
  20. 20
    VCC Live AndroidapiWebWin $50/mo7.3
    Zoom Contact Center vs VCC Live

Zoom Contact Center alternatives compared

#PlatformScoreFree planFromRuns on
1Amazon Connect8.4No—Android, API, iOS, Web
2RingCentral RingCX8.2No$65/moAPI, Mac, Web, Windows
38x8 Contact Center8.2No—Android, API, iOS, Mac, Web, Windows
4Avaya Experience Platform8.2No$48/moAPI, self-hosted, Web
5Twilio Flex8.0No$1/moAPI, self-hosted, Web
6Dialpad Support8.0No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
7Exotel Contact Center7.8No$70/moAPI, Linux, Mac, Web, Windows
8C-Zentrix Contact Center7.8Free planFreeAndroid, API, iOS, self-hosted, Web
9Dollu CCaaS7.7No—API, Web
10Daktela Contact Center7.7No€12/moAndroid, API, iOS, Mac, Web, Windows
11UJET7.6No$65/moAndroid, API, iOS, Web
12Odigo7.6No€40/moAndroid, API, iOS, Web
13Comm100 Contact Center7.6No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
14CallHub7.5Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
15MyOperator7.4No₹5,000/moAndroid, API, iOS, Web
16eGain Conversation Hub7.4No—API, Web
17Dixa7.3No€89/moAPI
18Nectar Desk CTI7.3No$50/moAPI, Browser, Web
193CLogic7.3No—API, Web
20VCC Live7.3No$50/moAndroid, API, Web, Windows
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Questions about Zoom Contact Center alternatives

What is the best alternative to Zoom Contact Center?

Amazon Connect, number 1 in call center software with a score of 8.4 out of 10. The others here: RingCentral RingCX, 8x8 Contact Center, Avaya Experience Platform and 16 more.

What is the best free alternative to Zoom Contact Center?

C-Zentrix Contact Center is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.