Best AI Customer Service Agents in 2026
Updated
57ranked
7free plans on this page
$2/molowest paid tier
10 Oct 2026last checked
AI Customer Service Agents, one module each.
- 26 Klaviyo FREE yesDOCS 5.9Free
- 27 Dalo FREE yesDOCS 5.8$10/mo
- 28 Agentforce Vibes FREE yesDOCS 5.7$125/mo
- 29 ChatterMate FREE yesDOCS 5.7$19/mo
- 30 Stept FREE yesDOCS 5.7$19/mo
- 31 Weav FREE yesDOCS 5.7$29/mo
- 32 Yellow.ai FREE yesDOCS 5.7Free
- 33 OpenServe DOCS 5.6
- 34 Pega CRM DOCS 5.6
- 35 Intercom FREE noDOCS 5.4$19/mo
- 36 LivePerson Conversational Cloud DOCS 5.4
- 37 Helpbase DOCS 5.3
- 38 Holp FREE noDOCS 5.3$29.17/mo
- 39 Konversio Pilot DOCS 5.3
- 40 Puzzel AI DOCS 5.3
- 41 Talkdesk CX Cloud FREE noDOCS 5.3$85/mo
- 42 Zendesk Contact Center FREE noDOCS 5.3$33/mo
- 43 Capacity DOCS 5.2
- 44 Freshworks Freddy AI Agent FREE noDOCS 5.2$29/mo
- 45 Pypestream DOCS 5.2
- 46 Replicant DOCS 5.2
- 47 Sierra DOCS 5.2
- 48 UiPath Resolve DOCS 5.2
- 49 Casey the Help Agent FREE noDOCS 5.1$2/mo
- 50 REP AI DOCS 5.1
Compare all 25 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Supported channels | Workflow actions |
|---|---|---|---|---|---|---|---|---|
| 26 | Klaviyo | 5.9 | Free plan | Free | Yes | |||
| 27 | Dalo | 5.8 | Free plan | $10/mo | Yes | 10 /mo | Website chat, WhatsApp, email, Instagram Direct, Facebook Messenger, phone | Yes |
| 28 | Agentforce Vibes | 5.7 | Free plan | $125/mo | Yes | |||
| 29 | ChatterMate | 5.7 | Free plan | $19/mo | Yes | 19 /mo | ||
| 30 | Stept | 5.7 | Free plan | $19/mo | Yes | |||
| 31 | Weav | 5.7 | Free plan | $29/mo | Yes | 29 /mo | Website chat, email, WhatsApp | Yes |
| 32 | Yellow.ai | 5.7 | Free plan | Free | Yes | |||
| 33 | OpenServe | 5.6 | Yes | |||||
| 34 | Pega CRM | 5.6 | telephone, web chat, mobile chat, email, web self-service, fax, white mail, Facebook Messenger, Twitter, Apple Business Chat, WhatsApp, SMS, IVR voice self-service | Yes | ||||
| 35 | Intercom | 5.4 | No | $19/mo | No | |||
| 36 | LivePerson Conversational Cloud | 5.4 | No | web, mobile app, SMS, email, WhatsApp, Apple Messages for Business, Facebook Messenger, Instagram, Google RCS Messaging, Google Business Messaging, KakaoTalk, LINE, Viber, WeChat, voice | Yes | |||
| 37 | Helpbase | 5.3 | Email and webchat | Yes | ||||
| 38 | Holp | 5.3 | No | $29.17/mo | No | 35 /mo | Website widget; shareable web link; QR code | Yes |
| 39 | Konversio Pilot | 5.3 | Yes | |||||
| 40 | Puzzel AI | 5.3 | chat, voice, email | Yes | ||||
| 41 | Talkdesk CX Cloud | 5.3 | No | $85/mo | No | voice, web chat, SMS, WhatsApp, Digital Connect | Yes | |
| 42 | Zendesk Contact Center | 5.3 | No | $33/mo | No | 19 /mo | social, web, mobile, voice, email | Yes |
| 43 | Capacity | 5.2 | No | Chat, web, SMS, voice, email | Yes | |||
| 44 | Freshworks Freddy AI Agent | 5.2 | No | $29/mo | No | 29 /mo | Email, web chat, WhatsApp, Facebook, Instagram, and other social messaging channels | Yes |
| 45 | Pypestream | 5.2 | voice, chat, SMS, social | Yes | ||||
| 46 | Replicant | 5.2 | voice, chat, SMS | Yes | ||||
| 47 | Sierra | 5.2 | No | web chat, mobile app, WhatsApp, Apple Business Chat, SMS, email, voice, ChatGPT | Yes | |||
| 48 | UiPath Resolve | 5.2 | Yes | |||||
| 49 | Casey the Help Agent | 5.1 | No | $2/mo | No | voice, web, portals, SMS, WhatsApp | Yes | |
| 50 | REP AI | 5.1 | No |
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