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Best Exotel Contact Center Alternatives in 2026

Updated

20 platforms from contact center software ranked against Exotel Contact Center on the same published basis.

  1. 1
    Freshdesk Free plan api $19/mo7.3
    Exotel Contact Center vs Freshdesk
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 6.8
    Exotel Contact Center vs Amazon Connect
  3. 3
    Avaya Experience Platform apiself-hostedWeb $48/mo6.8
    Exotel Contact Center vs Avaya Experience Platform
  4. 4
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo6.8
    Exotel Contact Center vs Comm100 Contact Center
  5. 5
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo6.8
    Exotel Contact Center vs Daktela Contact Center
  6. 6
    Enghouse CCaaS apiWeb 6.8
    Exotel Contact Center vs Enghouse CCaaS
  7. 7
    storm CONTACT apiWeb 6.8
    Exotel Contact Center vs storm CONTACT
  8. 8
    Toku Contact Centre apiWeb 6.8
    Exotel Contact Center vs Toku Contact Centre
  9. 9
    VICIdial Free trial AndroidapiiOSLinuxself-hosted $400/mo6.8
    Exotel Contact Center vs VICIdial
  10. 10
    Bright Pattern Contact Center apiMacself-hostedWebWin 6.7
    Exotel Contact Center vs Bright Pattern Contact Center
  11. 11
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo6.7
    Exotel Contact Center vs Dialpad Support
  12. 13
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo6.7
    Exotel Contact Center vs Exotel Contact Center
  13. 14
    MyOperator Free trial AndroidapiiOSWeb ₹5,000/mo6.7
    Exotel Contact Center vs MyOperator
  14. 15
    Odigo Free trial AndroidapiiOSWeb €40/mo6.7
    Exotel Contact Center vs Odigo
  15. 16
    RingCentral RingCX apiMacWebWin $65/mo6.7
    Exotel Contact Center vs RingCentral RingCX
  16. 17
    Twilio Flex Free trial apiself-hostedWeb $1/mo6.7
    Exotel Contact Center vs Twilio Flex
  17. 18
    UJET Free trial AndroidapiiOSWeb $65/mo6.7
    Exotel Contact Center vs UJET
  18. 19
    VCC Live AndroidapiWebWin $50/mo6.7
    Exotel Contact Center vs VCC Live
  19. 20
    Vonage SMS API Free trial AndroidapiiOSWeb 6.7
    Exotel Contact Center vs Vonage SMS API
  20. 21
    3CLogic apiWeb 6.6
    Exotel Contact Center vs 3CLogic

Exotel Contact Center alternatives compared

#PlatformScoreFree planFromRuns on
1Freshdesk7.3Free plan$19/moAPI
2Amazon Connect6.8NoAndroid, API, iOS, Web
3Avaya Experience Platform6.8No$48/moAPI, self-hosted, Web
4Comm100 Contact Center6.8No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
5Daktela Contact Center6.8No€12/moAndroid, API, iOS, Mac, Web, Windows
6Enghouse CCaaS6.8API, Web
7storm CONTACT6.8API, Web
8Toku Contact Centre6.8API, Web
9VICIdial6.8$400/moAndroid, API, iOS, Linux, self-hosted, Web
10Bright Pattern Contact Center6.7API, Mac, self-hosted, Web, Windows
11Dialpad Support6.7No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
13Exotel Contact Center6.7No$70/moAPI, Linux, Mac, Web, Windows
14MyOperator6.7No₹5,000/moAndroid, API, iOS, Web
15Odigo6.7No€40/moAndroid, API, iOS, Web
16RingCentral RingCX6.7No$65/moAPI, Mac, Web, Windows
17Twilio Flex6.7No$1/moAPI, self-hosted, Web
18UJET6.7No$65/moAndroid, API, iOS, Web
19VCC Live6.7No$50/moAndroid, API, Web, Windows
20Vonage SMS API6.7Android, API, iOS, Web
213CLogic6.6API, Web
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Questions about Exotel Contact Center alternatives

What is the best alternative to Exotel Contact Center?

Freshdesk, number 1 in contact center software with a score of 7.3 out of 10. The others here: Amazon Connect, Avaya Experience Platform, Comm100 Contact Center and 16 more.

What is the best free alternative to Exotel Contact Center?

Freshdesk is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.