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Best OpenText Contact Center Analytics Alternatives in 2026

Updated

20 platforms from call center speech analytics software ranked against OpenText Contact Center Analytics on the same published basis.

  1. 1
    SESTEK Text-to-Speech apiLinuxself-hostedWin 7.0
    OpenText Contact Center Analytics vs SESTEK Text-to-Speech
  2. 2
    Feelingstream apiMacself-hostedWebWin 6.9
    OpenText Contact Center Analytics vs Feelingstream
  3. 3
    Level AI Contact Center Analytics apiWeb 6.9
    OpenText Contact Center Analytics vs Level AI Contact Center Analytics
  4. 4
    MaxContact Auto QA apiWeb 6.9
    OpenText Contact Center Analytics vs MaxContact Auto QA
  5. 5
    QEval apiWeb 6.9
    OpenText Contact Center Analytics vs QEval
  6. 6
    Xdroid Customer Interaction Intelligence Platform apiself-hostedWeb 6.9
    OpenText Contact Center Analytics vs Xdroid Customer Interaction Intelligence Platform
  7. 7
    AmplifAI Quality Assurance apiself-hostedWeb 6.8
    OpenText Contact Center Analytics vs AmplifAI Quality Assurance
  8. 8
    CallMiner Eureka apiWeb 6.8
    OpenText Contact Center Analytics vs CallMiner Eureka
  9. 9
    Scorebuddy Conversation Analytics Free trial apiWeb 6.7
    OpenText Contact Center Analytics vs Scorebuddy Conversation Analytics
  10. 10
    3CLogic apiWeb 6.6
    OpenText Contact Center Analytics vs 3CLogic
  11. 11
    Balto QA apiMacWebWin 6.6
    OpenText Contact Center Analytics vs Balto QA
  12. 12
    CallSea Free trial apiWeb 6.6
    OpenText Contact Center Analytics vs CallSea
  13. 13
    Cresta apiWeb 6.6
    OpenText Contact Center Analytics vs Cresta
  14. 14
    MiaRec Free trial apiself-hostedWeb $25/mo6.6
    OpenText Contact Center Analytics vs MiaRec
  15. 15
    Mihup Interaction Analytics apiself-hostedWeb 6.6
    OpenText Contact Center Analytics vs Mihup Interaction Analytics
  16. 16
    Convin Free plan AndroidiOSWeb Free5.8
    OpenText Contact Center Analytics vs Convin
  17. 17
    CallCabinet self-hostedWeb 5.4
    OpenText Contact Center Analytics vs CallCabinet
  18. 18
    Oryx QA Free trial Web 5.4
    OpenText Contact Center Analytics vs Oryx QA
  19. 19
    Uniphore U-Assist Web 5.4
    OpenText Contact Center Analytics vs Uniphore U-Assist
  20. 20
    Verint Speech Analytics self-hostedWeb 5.4
    OpenText Contact Center Analytics vs Verint Speech Analytics

OpenText Contact Center Analytics alternatives compared

#PlatformScoreFree planFromRuns on
1SESTEK Text-to-Speech7.0No—API, Linux, self-hosted, Windows
2Feelingstream6.9No—API, Mac, self-hosted, Web, Windows
3Level AI Contact Center Analytics6.9No—API, Web
4MaxContact Auto QA6.9No—API, Web
5QEval6.9No—API, Web
6Xdroid Customer Interaction Intelligence Platform6.9No—API, self-hosted, Web
7AmplifAI Quality Assurance6.8No—API, self-hosted, Web
8CallMiner Eureka6.8No—API, Web
9Scorebuddy Conversation Analytics6.7No—API, Web
103CLogic6.6No—API, Web
11Balto QA6.6No—API, Mac, Web, Windows
12CallSea6.6No—API, Web
13Cresta6.6No—API, Web
14MiaRec6.6No$25/moAPI, self-hosted, Web
15Mihup Interaction Analytics6.6No—API, self-hosted, Web
16Convin5.8Free planFreeAndroid, iOS, Web
17CallCabinet5.4No—self-hosted, Web
18Oryx QA5.4No—Web
19Uniphore U-Assist5.4No—Web
20Verint Speech Analytics5.4No—self-hosted, Web
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Questions about OpenText Contact Center Analytics alternatives

What is the best alternative to OpenText Contact Center Analytics?

SESTEK Text-to-Speech, number 1 in call center speech analytics software with a score of 7.0 out of 10. The others here: Feelingstream, Level AI Contact Center Analytics, MaxContact Auto QA and 16 more.

What is the best free alternative to OpenText Contact Center Analytics?

Convin is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.